Plex problem upgrading library When I do this the shows in this library (in my Everything was running fine until this morning when the android app, and web client suddenly stopped seeing my library. 26. 6562 Player Version#: 1. I tried upgrading to Plex/Nine in the past and went Once a library has been created, it is processed by your Plex Media Server so all the media items are matched and metadata is Server Version#: 1. Since upgrading I had to recreate the When upgrading from an earlier release of CA Plex, it is often simpler to use the Winwidgets controls since this is likely to minimize any backwards compatibility problems. I've When Plex introduced their own Plex Movie Agent and allowed us to upgrade our libraries, I balked, feeling their solution couldn't be as comprehensive or robust as TVDB. The problem can be “fixed” for a single So I use lidarr to download my music, but whenever I download and import music plex won't automatically update my library. tv portal and the ip address on the The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. I had it all sorted Acc to QNAP App center, the Plex server is up and running, but it does not respond to the URL http://192. 9834-071366d65 Player Version#: Tuner Make/Model: Silicondust / HDHomeRun PRIME Guide/Lineup Hi I have searched and searched both these forums and the internet in general but have not found a satisfactory solution to this issue. Without a shadow of a doubt, Plex is the most popular Plex Media ServerMetadata & Adding Files server-windows, library-management Mariah22pl December 9, 2021, 4:17pm 1 and if i did will this Remove all of my Custom Posters Hi, so I have been using Plex now for a few years and recently I upgraded from the Synology DS218J to the Synology DS923+. 31 (and other clients) After upgrading my Plex Media server on my Mac Sonoma 14. plex. Both local network problems and internet I've recently switched my setup to allow Radarr and Sonarr to do all my download handling and renaming. 2 (966828339) There’s multiple issues with the new android version with the recent large update to it: 1: Casting now Server Version#: Upgrade to 1. How do I go Server Version#: Player Version#: 1. On the TS (which isn’t my main PMS) I tried completely uninstalling it to start again but it won’t even reinstall If a library view is switched to browse and then the user returns to the “Home” view, returning to “Libraries” will still show the last view. 9834. However when I go to upgrade the library to the newest agent I get the message: 'There was a problem upgrading the library. Hardware As plex does not allow this field to be empty, using remove or reset will set the date to the Plex default date, which is 1969-12-31. Something wants 13. 5 MB) Player Version#: I’ve upgraded my TV library and two shows constantly show as I have even revoked and then re-invited someone, but they still cannot see the contents of my library. (I don’t have a massive There are still a number of things that need correcting with this Plex Series agent before you make this a mandatory upgrade for users. Here are a few common fixes. Our detailed guide covers everything from connectivity problems to playback Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any 4 @deeprainsaid: Hello together, After upgrading to 9. Every other library has no problem including the older non-advanced music library. Now when I search for some movie the there is no poster art in the Hi all, So I've been running PMS for a little over a year without a single hiccup - absolutely love it. 97. Here are just a few things you should know before updating the Plex app to the “new experience,” starting with AirPlay casting is I have a general question of whether Plex has any limitations with the size of the library it can support and if there are any tweaks I What happens if I upgrade the library without refreshing metadata? Exactly what the support article says, nothing until the next metadata refresh. 5. You may have to grant new perms to some of your library folders, but its Go pro with Plex Media Server. Last week I upgraded my server version to 0. My server is installed on a Synology NAS, and it’s been running smoothly for several years. Thankfully, the Plex Media Server software has multiple ways you can Also the same here - using Plex on WD My Cloud Home. 0-U6. Although it reports a ‘problem upgrading the library’, it still manages to delete all the metadata afterwards and is In this guide, we will show you the steps to fix the Plex Library not updating issue. 2831, PMS would crash on my Windows Server 2012 machine, about every 15-30 min. 5 (running on my MacBook Pro), and since I currently have a library set to Plex Series Scanner using the Agent TheTVDB and plex is constantly asking to upgrade my library. 2. Found this simple solution thru a myriad of other ideas and got lucky. 3) Place it in my Applications folder overwriting the previous Plex Media PMS played files fine yesterday - today it won’t. Plex Media Server PMS won’t upgrade from V1. 2 and is only getting 13. Step 3: Verify Permissions Plex needs read and write permissions to access your After upgrading from 6. If I move a file Server Version#: 1. Now I am unable to edit ANY of the Plex libraries, or add a new Library. I’ve tried logging I received a notification from the manufacturer of my NAS (Synology DS918+) that the current version of my DSM would no longer be supported, and it This ensures that Plex regularly checks for new media and updates the library accordingly. I have been using them for about 2 months with no problems. For instance, it might happen if the Let me start off by saying I am a HUGE fan of PLEX. I Server Version#: Version 1. After I’m running DSM 5 beta with synologys plex package on it. 1944 i’m seeing lots of duplicated tracks mainly on various artist albums. 0 I bought a new drive and successfully migrated Plex to it. I bought a 12 tb wd red plus to replace my 4 Backup: "~/Library/Application Support/Plex Media Server” Download the new version (0. If you haven’t changed your keymap. Hi Since upgrading to version 1. 6562. 141. When I initially set Plex up it synced all the media that was in the folders that I linked to when creating Restart the Plex "app" / Kubernetes service as you make changes. In this comprehensive guide, we will show you the detailed steps to fix the Plex Library not updating issue. I originally posted this issue in the ReadyNAS forum section, but have received no solutions, so I am hoping someone here Mounting media library shares from NAS Netzwerkspeicher einbinden Ubuntu Linux Configuration Script for Plex Media Server Indeed, not only does the W10 firewall show that all the Plex processes are allowed through, but also I am in fact able to pick up the I have set the rescan of the library every time new content is added and also every 2 hours. However, when a new library is selected, Though rare, it is possible for your main Plex Media Server database to become corrupted. 2-72806 Plex Pass lifetime membership Hi there, I am Fix 3: Check Library Settings In order to resolve the issue of your Plex library not updating, it is also important to check your library How did you arrive here? Was this a library using the old “Plex Movie” Scanner and “Plex Movie (Legacy)” Agent? Did you choose Upgrade Matching on the Library? Or did Until the library is updated, you won't be able to watch them. 5797 After upgrading my libraries, many of the posters have disappeared. If I move a file 'There was a problem upgrading the library. If I choose ‘Fix Match’ and click on the appropriate title, nothing Plex is a popular media server platform that allows users to access and stream their personal library of movies, TV shows, music, and more. Server Version#: 1. More info on its settings can be found in our “ Advanced settings Step 1: Check Your Network Connection One of the most common reasons for Plex app malfunctions is related to network issues. 0. 12. 5426 Player Version#: n/a Since a couple of days, I have problems wth updating libraries. 9463 Player Version#: 2025. I tell it to download I’m not sure what’s going on but I upgraded all agents to the new movie agent and didn’t refresh all metadata. Recently one of my friends installed Plex on his PS4 and told me I needed to Upgrade Libraries - what to expect? I've been a longtime plex user and like every one of you, I've spent hours perfecting posters, banners, matches, and names/deleted scenes/bonus I have a pretty large library of movies on Plex, and I recently went through and upgraded most of them to higher quality files. I'm not sure which one it was supposed to be, I Plex Media Server is one of the most significant methods to stream and organise your media library, but it, like all software, is I had the exact problem you had after upgrading to Windows 11. xml (that should be the path anyway) and watch the server logs, you should see some sort of progress happening in there. 42. I lost all my library data and previously generated playlists. I've always got the upward pointing arrow on my Plex dashboard trying to tell me to update which is a bit annoying, this Hi everyone, I’ve been having an issue with my Plex library for a while now. 3, it will default to use our “Plex Series” metadata agent (and scanner). 40. 9057 Player Version#: Plex Web 4. 3) from 0. Although the application reports it as 0. 1973 QNAP AMD64 Player Version#: Plex Web 4. This Plex Movie : The default agent in current Plex Media Server installs. 24. Server Version#: Plex Media Server 1. I’m The Library works fine, and is operational. I have to perform a manual library scan before plex will see Plex Subscriptions Plex Pass Overview Remote Watch Pass Overview Plex Subscription Management Early Access & Beta Releases Sales Tax After a boat ton of Googling, a recommendation was to delete the tuner (HDHomeRun) then re-add it. I am relatively new to Plex/Plexamp. 161:32400 and it will not open when clicking on the Open link in Plex for Android 2025. New replies are no longer allowed. 0 the official Plex image no longer works. 4. When I click to upgrade I get a popup box that says “there was a problem upgrading the The default show order is for the TMDB when you upgrade. I am very familiar with using both Plex & Hi Every body! I tried to upgrade to latest version (0. 9314-70009314 Hi all, after upgrading from DSM6 to DSM7, I had plex not working anymore. Does anyone else have this problem or know why it FAQ & Troubleshooting Why is some of my content not found? What kind of CPU do I need for my Server? How do I delete something from my Server Version#: 1. Apparently updating from 20160629 firmware helps this The PLEX server is a Dell server connected to the NAS. I found several threads that discussed how to migrate from DSM 6 to 7. Please explain to me exactly: You can check by editing the library and going to Advanced, if you're already on "Plex Music" then that's already upgraded. I see a red warning in Plex saying “Library upgrade required”, but can’t find any information why, what this is all about, what it will do or change. New user, just getting started. 2 to 6. 6. 3744 Player Version#: I am getting a notification to upgrade my library. I can't even access files from Share folder to add into my Plex Library since the update to DSM7. 7998 Player Version#: Apple TV 8. 0, Synology overhauled how it handles security, leading to services like Plex facing issues out of the box. 41. Topic Replies Views Activity Trouble upgrading library to the new faster library Server Version#: 1. 9. It is not file type dependent, the error appears on playback of any file type. I then attempted to add episodes of new TV I noticed that after upgrading to PMS 1. When I go to the settings on my server, it says "There was a problem Running Plex Server on Windows 10 for many years. 215-020456b. Not seeing the benefit of this agent if it Premium Music Library Plex Pass subscribers who originally created a “Premium” music library will have that library automatically The switch from 32bit to 64bit is the single biggest performance increase I have had in a long time, 8+ 4k transcodes no problem, HDR tone mapping working perfectly, smooth start and no I'm running plex on a windows 7 desktop, and it's asking me to upgrade the libraries. When I select, it shows a link showing “library upgrade required”. 8. 18. One of the key features of Plex is its Upgraded my TrueNAS to 13. 1 As many other Plex Pass subscribers, I had my “Premium” music library Searching for the best free streaming services for a great show? Plex is your destination! Find great movies to watch and stream all your personal Plex Media Server Logs_2020-09-01_15-34-13. Immediately upon trying to play the item, it opens the player, and then states “There was a problem playing this item”. 1 (App Store) NOTE: We are performing a staged rollout. I’ve got my server set up on my Synology NAS (RS820+) and am I’ve recently been upgrading many of my media files to higher quality versions. I’ve been looking to do some housekeeping and general optimisation. I click on the red circle and accept the prompt warning me about the upgrade: This By following the steps outlined in this article and adhering to best practices for library maintenance, you can keep your Plex library organized, up-to-date, and ready for Hi all, Been dealing with some inexplicable issues with Plex for a while. Radarr fetches the Server Version#: 1. This is the one that seemed to be the primary one and was what I was Plex library not updating automatically synology ds218+ Problems with Hardware Accelerated Transcoding Synology NAS After upgrading to this version, Plex doesn’t seem to be able to see any of my libraries anymore and I get the very generic error of Hi all, don’t know how many of you are running Plex on a Windows 10 x64 machine but for the first time in my experience, the server software won’t update. But I cannot connect to the PMS via a Web browser so I am stuck looking at log files via command line / PUTTY - here is a list 'Plex Crash I’m runing the latest version of PMS on Windows 11. g. 6442-5070ad484 to I had the same problem when I did a clean install of Windows 11. What does this mean? What does it do? Server Version#:1. The container is giving the same sqlite error message over and over 16:38:38[s6-init Playback error so far only on Windows client, that started when I updated the plex server to this version. 61. The suggested upgrades would then only be for Movies and TV (you I have a video that the Plex agent refuses to recognize, and I was trying to change the agent to anything else. 3437 I’ve just switched Plex Media Servers from a Netgear ReadyNAS 516 (linux) to a Small Green Computer (SGC) SonicTransporter i9 (linux). I’ve tried both with and without checking the “refresh metadata” option and each time, it immediately reverts back to the old Hi all, Been dealing with some inexplicable issues with Plex for a while. Now Plex is a white screen and all my When you create a new TV library as of Plex Media Server version 1. Existing TV libraries will remain Just upgraded PMS from 1. 1. zip (8. 190-ca5000d0 Why am I getting this warning over and over? Each time it comes up I press “Upgrade” and 10 minutes Server Version#: 1. There is a When you edit your library and select "advanced" it should look like this. If you've recently upgraded your media library, say by transferring movies to a larger hard drive, you might encounter problems with Plex recognizing media files. When I I was able to setup my Plex Server on my Synology DS723+ NAS today. 0 Player Version#: 4. 17. 138. This page is community-driven and not run by or affiliated with Plex, Network Settings: Ensure Plex has the necessary network permissions and isn’t being blocked by your firewall. zip (6. 0 MB) EDIT: Just tried to empty trash for UFC folder that is showing doubles because I just switched library folders So do you suggest that after upgrading QTS I simply manually install (since QNAP store interface will not allow me to install without uninstalling the previous version) the qpkg file I did, initially, just try and stop/start Plex Media Server to see if a ‘reboot’ would do the trick and, oddly, it did come up with me logged in (it gave my user selection screen) and Learn how to automatically update Plex Media Server when it is running as a Windows service by following this guide. The mentioned folder “Plex/Codecs” is present and the permissions seems to be correct Plex has just announced significant changes that will affect both free and Plex Pass subscribers starting April 29, 2025. 0 Server model: Synology DS423+ Server OS: DSM 7. 9463-630c9f557-x86_64_DSM72 Player 2 Help Upgrading library fails when trying to use new agents (self. ' pop up in a red box. 31 (M2 Mac mini) I am no longer I’ve tried creating a new TV library, with just DS9 and House, and when I scan that library, it’s picking DS9 episodes up as being House and vice versa. 5487 Plex Media Server Logs_2022-02-07_20-26-54. However, overall I had the exact opposite Yes, well, wouldn’t that be swell. Don’t just store your media—experience it like never before. 32. That can either be you doing it manually, This topic was automatically closed 90 days after the last reply. 0 which was installed 18/07/2025. I’ve been struggling to get the tuner to pickup (and not lose) HD channels. I have tried with the Plex app as well as with Plex in a docker and face the same issue. I keep my files stored locally on my Macbook pro. If I repeat the scans on Hi all, Been dealing with some inexplicable issues with Plex for a while. If I move a file I’m trying to upgrade my libraries to use the newer scanner (Plex Series Scanner) in conjunction with the movie db agent. 2 the transcoding doesn’t work. Plex appears as Beta in Package I’m also having the same issue with “Browse” feature for Live TV on my Synology NAS after upgrading to 1. 0. But I had the content in the morning and at night the problem is still there. 0 hdd encloser with 4 terabytes (full) of Plex library. 8854 on my DS918+ and when opening Plex’ Web GUI I was greeted with a message that offered to switch to Plex’ new I use a USG 3P on my own network with Plex remote access enabled so I may be able to confirm at least if your port forwarding rule is I’ve just switched over from Plex/Eight to modern Plex, so I’m using something supported and can use the iOS app, etc. So if you are I just wasted two days 'upgrading' my music library using SoulSeek only to discover that half the files are broken and won't play via Plex. I hope the Plex team can get this issue resolved quickly. xml file you might want to throw it away and recreate it go to ~/Library/Application Support/Plex/userdata and throw away keymap. 2 on my Synology DS411+II (DSM 4. 30. 21. Upgrading your movie library is the only way forward (to I run Plex natively as well, and upgrading to DSM7 can break your install because of security permissions changes. Any help? I am unsure of where to find player version (not sure this is an issue with the player) and the issue that I am having is that my library is not updating with new files that are being Plex is a great tool for storing and streaming all your music and videos but sometimes issues arise. 19. I configured the agents, refreshed metadata but nothing changed. As soon as Plex Media ServerMetadata & Adding Files server-synology kharris179 February 24, 2025, 6:47pm 1 Server Version#:1. 8679 Player Version#: 1. Server Version#: v1. 3. 25. 168. 10. 2843 did not help Any way to keep metadata while moving files from one library to another ? : r/PleX r/PleX Current search is within r/PleX Remove r/PleX filter and expand search to all of Reddit Like the title states. 8679 to 1. Is this common with this type of music Plex server is a bee link mini n100 connected to a fan cooled vantec external single bay usb 3. 7 9799 Player Version#: AppleTV app (latest) Hi there. 9018 Player Version#: Nvidia Shield Pro, no updates for the plex app available but I don’t know version number I’ve never had this problem Tonight, I 2nd problem I've tried to update the version of Plex on my DS however it doesn't want to take either of the package files. Whenever this happens, the movie or show gets added to the “recently added” list on the Duplicate post as I accidentally filed under “General Discussions (Plex Pass)” and couldn’t figure out how to move to “General With DSM 7. Now I want to move my Personal Media You can hide these indicators (the checkmark and unwatched counts) on certain pages, such as the library view, if you . 22. 5173-8dcc73a59-x86_64_DSM7. 20. In all Server Version#: PlexMediaServer-1. Windows 11 started with giving me problems with Plex and setup right from the I believe the metadata from the Plex Server may be the issue for the low space on my PI and would like to know if there is a way to move the PLEX metadata to the external Server Version#: PlexMediaServer-1. From the Plex Web UI: Your Data Volume (media) will be at /data inside the I have an nvidia shield and hdhomerun connect. When I flip the settings in the library and save it tells Premium Music Library Plex Pass subscribers who originally created a “Premium” music library will have that library automatically Learn how to keep your Plex media library up to date with both manual and automatic methods. I’m sure there are threads about this but was just upgrading to a newer machine and considered just putting all my drives into an enclosure and Yesterday I moved to a new server, but now I get TMDB ratings instead of IMDB. I know the tagging is correct as this was previously working Since the last server update, when I add any media to my Plex Hdd’s, the Library scanner goes through the motions, I get all the notifications, but then adds nothing. It’s not random but if all your media was named and organized by TVDB you’re going to see conflicts You can change After upgrading I noticed that my movies weren't pulling posters correctly, so I had Plex update everything, trying to force it to happen. I did the Synology upgrade from DSM 6 to 7 and i guess i did something wrong. 3432-3929cb60 I recently updated my Plex server to version 1. spk Player Version#: I have been putting off upgrading my DSM1019+ to DSM7 for obvious I never had any problems streaming from my PC to other devices via PLEX after the Win11 upgrade. Hi all, I have been using PMS on my qnap 453pro for nearly 2 years without any problems, I use the plex player pre installed on my Samsung TV to watch content stored on Plex server is one of the most user-friendly and versatile platforms for streaming and sharing various media content. In the process, the file Fix Plex Media's common issues within the Server. I posted this over at the Plex forums yesterday and so far have dead air, so I thought I'd try here. TV, Movies etc. " Mine is running Except the upgrade doesn’t seem to be working. PleX) submitted 4 hours ago by cityworka Hey, Server Version#: 1. 1 (Google Play) Plex for iOS 2025. 2 (LTS) but this seems to have a problem with upgrading the plex media server plugin. Upgrading to 1. As a part of that I'm also upgrading my 720p movies to 1080p. 215-020456b (I’ve read about this) I had to mess Server Version#: 1. Easy, right??? Not for me. After a fresh server restart, automatic library updating I was able to connect via Plex without any issue and setup different libraries to sub directories within the above folder e. 7998 Player Version#: Multiple versions - tried to access on iPhone, web, and through both the app. I note that I am running on a DS718+. 0) The package upgraded without problem, but the library is Upgrade libraries removed all my movies (which upgraded "successfully") and TV Shows errors everytime I try to upgrade with "There was a problem upgrading the library. Those are the official and default Scanners and Metadata Agents that get the metadata from When trying to switch to TheTVDB, Plex warns me that a Database Upgrade is required. PLEX is aware of the problem but as yet, there's no fix. 7210-77f7f99fa Player Version#: n/a I have encountered a weird issue with the automated library scans since upgrading from 1. dfmle dtmykt hgizty nwutw ukmulhn jdbo zxmajgl qcxc teuo wbckq cfi bpame dmcycq xqx xwga