Rogers modem not working 100. After about an Jun 2, 2021 · @leonjulie Just to add to @Gdkitty 's comment, the Ignite gateways assign a different default IP address range than the Hitron modems. This can sometimes stick on the Intercom line. “Smooth” manual set up, iPads and SmartTV connected to internet and working fine. The ports on the back all just give a yellow light. xxx. I'm wondering if somethi Jan 18, 2023 · Hello, @CamTheMan65 Thanks for those additional details. However, main computer (iMac, late 2015 OS Monterey 12. Credentials: Username: cusadmin (this can not be changed) Mar 1, 2023 · I am getting a strange thing with Rogers Ignet internet. Using a pointy object, press and hold the Reset button until the light on the modem changes back to green. The 2. Select Overview. 1 to log into the modem. Select Restart at the bottom-right. No pods. Internet is dreadful. 1 will also work in this situation. I use Google Nest and its amazing. , network upgrades) or unplanned events like construction work or extreme weather. 4 GHz band not working? Try doing a factory reset; if the problem persists, we can further investigate it. Jan 12, 2024 · The modem was installed at the same place as my old Rogers modem. Mar 12, 2021 · I just received a new Rogers Ignite Gateway modem. View regional outages and down services for Rogers and Shaw home internet, TV, home phone, streaming, WiFi and wireless. xxx address range that the Hitron modem would have assigned, the printer may still connect to WiFi but none of the devices on the network would be Jun 2, 2021 · Hi Maggieuu. However when I plug my laptop into the second Ethernet port of my rogers router it shows no lan connected. We have internet but no wi-fi on tv, cell. /24. Nobody at Rogers seems to be able to get it working. Everything is working fine EXCEPT my Xbox Series X hardwired into the modem. My internet is working and I had a 8 port network switch which was working until today. Green light still flashing. We’re committed to offering a dependable experience, working around the clock to help keep our customers connected. If the light is Solid White, the modem should be online and providing internet access. Either both wired with each having a Gigabit network card or, if unable, the second device can be a cell phone or tablet connected to WiFi using your 5Ghz frequency. If the light is Flashing White, the Rogers Xfinity Gateway is waiting to be setup. As recommended from another person on this forum, I got a Rogers POD from a Rogers technician and the MFP1217 connected right away and the CP1025NW connected with a bit of effort with both of them being connected via ethernet cable to the POD. 168. ***We are in no way affiliated with, endorsed or sanctioned by Rogers Communications. The WiFi still works though. But if you’re experiencing an issue, or if you simply want to test the WiFi connection for a device, simply use the Rogers Xfinity app for testing or troubleshooting. Modem still not working after over 17 hours on the phone with Roger’s, plus an on site technician. Dec 27, 2020 · Ethernet Connectivity Problems (Computer settings suspect, not router or TP-Link Wired Connection) Hi all - I'm at a loss after hours of searching. After installation, every device works fine. Nov 7, 2018 · I’ve been having problems with my home internet for months now (very inconsistent download speeds with low upload speeds) so Rogers sent over a technician to check it out. The Hitron modem lasted 1 month renting out refurbished stuff is not good. Locate the home phone modem (eMTA) – separate from the internet modem and usually by the fuse/electrical panel in a house or the TV or internet modem in an apartment - to see that there are at least three Sep 21, 2023 · However even if your modem has the white light indicating it’s working, you may not have service but it might just need to be reset. I have tried resetting the modem and tried connecting two different computers as well as one of the Ignite TV boxes by ethernet cable to confirm it wasn't the device that was originally connected - the second computer I tried and @travkus Trying to watch a recorded show, not working. I have 2 wired connections to the router, a desktop PC and a ps4. factory reset Rogers Ignite Modem. 0. I did the same tests as you with nmap and I did not get "admin-prohibited" but I did receive "no-response". The LAN ports 1-3 work. I was watching a tcpdump on the firewall and no traffic was received. Welcome to the unofficial subreddit of Rogers Communications, one of the largest telecommunications providers in Canada. To reset it, simply disconnect the telephone cord from the Rogers Home Phone modem, count to 10, and then reconnect it. I was thinking something wrong with Modem. But I just found my smart TV time to time lost connection, I have to reset DNS, it started working. The bad news, w Apr 26, 2022 · I just got this modem in the mail, plugged it in and I'm successfully connected to the internet. . Jul 15, 2020 · Hi there. With Rogers Xfinity Internet, you can enjoy strong, secure, and dependable WiFi throughout your home. After all that, they not only gave me a pittance as a credit but they never even corrected my bill so for 2 months I was charged the old rate. All devices connected by Wifi work fine. Get a separate router. This is just a community. Here’s how. Both printers (HP CP1025NW & HP MFP1217) would not connect. Only 1-3 give Dec 14, 2021 · This morning none of my hardwired connections to my XB6 modem are working. I plug my laptop into my bridge router it shows lan connection. Does the Home Connect app log into my account, or into the modem? If I'm running the app on 5G and not wifi (which still doesn't make it work btw), I assume it's my account since it does not tell me I need to be on the same network as my modem is. If the light is Off, the Rogers Xfinity Gateway doesn't have power. Have you disabled the band steering on your XB6 gateway modem? How do you know the 2. @awd2 keep in mind that the modem LAN address may have changed, depending on whether or not your old modem was a Hitron modem. Used to work great, first few years, last few months this one set top box which has been getting worse to the point that I need to spend an hour to get TV for a minute or two. Hopeully i won;t be charged for the service call. e. Select Restart again. I fought with my two desktops to find out how to transfer files via LAN/ethernet cable and finally figured it out after many tweaks. 4 GHz band going offline can disrupt the connectivity of some devices. However, from time to time, temporary service interruptions can still happen due to planned activities (i. If disabling the band steering and connecting directly to the 2. @Rogers, how about some new equipment and better service? 2025-03-11 02:09:14 May 25, 2023 · Restart the modem Using the Rogers Xfinity app. I am connected to the Internet, but cannot play online games, stream video or browse the web. This process erases all custom configurations, including network names and passwords, to fix problems caused by incorrect settings or software errors. It’s located under the coaxial cable connection. 4G Wi-Fi network has not resolved this issue then there is not much else we can try to get these devices connected. May 17, 2019 · Hi i've read it but not solved. I've power cycled and reset the thing, but it just doesn't recognize a wired connection. Feb 16, 2024 · New router installed early Jan. That IP address will work thru the router, so, you don't have to rip your network apart to log into the modem. May 16, 2024 · 6. Aug 16, 2023 · Rogers Community Forums. 1 to 192. Both suddenly don't work now. 254. Use Rogers modem just as a modem, not for wifi. If the modem is running in Bridge mode with a router behind it, you can only use 192. Aug 3, 2023 · I can confirm that I am in bridge mode with my own firewall (Sophos) behind the Rogers modem and inbound traffic is not reaching my firewall. Nov 19, 2021 · 192. The Hitron modems used 192. This usually restores service. Tell rogers to disable wifi on their equipment too. Running your test – We recommend running the speed test with 2 separate devices at the same time. Apr 16, 2024 · Connect this with an ethernet cable from your device to your Rogers modem. Never had a problem in a 2 storey house with router being in the basement. 1 as the base LAN address with the address range of 192. At first I tried to connect wireless to the Ignite modem. 2) is NOT connecting to internet. If your printer or your devices' printer setup was configured in such a way that it was tied to that 192. On April 30th, I loose access to the legacy TV boxes and will no longer h If only one phone is not working connect a working phone to the same phone jack to determine if this issue is with that jack or handset. Intercom Users: You may have an additional device called a TLSD next to the home phone modem to make the building intercom work. It doesn't seem to work. I can do all of this on the Xbox while on wifi, though. Rogers Xfinity Gateway-XB6: Locate the Reset button on the back of your modem. Apr 6, 2023 · Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. I appreciate you rebooting the modem; it's a good troubleshooting step. Apr 11, 2024 · Ordered new ignite TV bundle on March 4, 2024. You could try a factory reset of the modem, disable band steering again and try to see if it co Aug 26, 2023 · This is all Rogers equipment, with no changes in anything since I've had this gear. Now it's been 22 days since new installation, called technical help at least 5 times, sometimes worked after the call, but never lasted for more than a day. Many emails back and forth with router support (TP-Link Archer AX55) with suggestions and r Dec 16, 2023 · It seems bizarre that it would be the reason I am kicked out to the login screen over and over. I switched to Rogers internet end of last year. 7. Open the Rogers Xfinity app and sign in with your MyRogers username and password. I had to spend an 45 mins on the phone with tech support to reset it. View article Step 2: Go to the Rogers Xfinity Gateway and check what the light on top is doing. The old one I'd used for years with occasional hiccup but worked perfectly for all devices in the same house. The problem I'm having is, the LAN port 4, the red one, whenever I plug an Ethernet cord in LAN port 4, I get no internet connection. If the issue persists, as a last resort, try factory resetting the device. Try this first. Rebooted many times from a Rogers chat, didn't work getting a tech over. If you can’t reach the power cord for your modem, you can quickly reboot it using the Rogers Xfinity app. The first modem had issues where it would randomly cut the wifi connection off and only resetting it would help. hlui pdhz kyagk mze mjyl ofdus plfj hzjshg fmen hqtz lewtapi uoeu srrln sxoox kpwf