Fortigate password lost ScopeFortiGate Cloud. Periodically a situation arises where the FortiSandbox needs to be accessed or the admin account’s password needs to be changed but no one with the existing password is available. Reset FortiGate Lost Admin Password | After Firmware 7. 5 and i forgot my admin password. Solution This process requires connectivity to the con Description This article describes how to change the firewall 'admin' account password. Solution To reset the admin account password using the maintainer account, it is necessary to power cycle the sec If an administrator has forgotten or lost their password, or if you need to change an administrator account’s password and you do not know its current password, you can reset the password. Plus you always have the option to format flash and reload the image via tfp. Aug 7, 2022 · How to Reset the FortiGate Administrator password if it has been lost/forgotten. In case its credentials are forgotten, the password can be reset by following the steps below: Log in via another account with prof_admin permission and change the password that i Default administrator password By default, your FortiGate has an administrator account set up with the username admin and no password. Jun 27, 2025 · the steps to regain access to a device after losing FortiToken 2FA credentials. This process requires a console cable, the device’s serial number, and a terminal program. This however requires a valid firmware image, serial If the EMS built-in administrator password is forgotten, a super administrator cannot access EMS. 4 WITHOUT maintainer SinaOnline 5. Jun 3, 2005 · ArticleDescriptionIf you cannot log into your FortiGate unit because you have forgotten or lost your administrator account password, you can use the information in this article to regain access to your FortiGate unit. can you please help me reset the Aug 23, 2019 · This article explains what to do if the admin user loses his FortiToken or if the Token is not working. Go to System -> Admin -> Administrators. Use [R]: Reset environment to default from the menu during bootup, this will reset the password along with the config. 3. 0 and above. The maintainer account allows you to log into a FortiGate if you have lost all administrator passwords. By def May 19, 2022 · a method to modify the administrator account when the admin access is lost to the FortiGate. From v 7. Reset the Fortigate VM Administrator Password If you have forgotten the administrator password to your Fortigate® virtual machine (VM), you can reset it by using the emergency console. Sep 24, 2023 · If you forget the password into the firewall. 4 and later, the maintainer account is no longer available. 0 or newer. Enter Password : bcpbFG300B9998605531 (add bcpb to the beginning of the Serial Number) 6. How can I reset it? please help. Jun 22, 2025 · This article describes how to change/reset a managed FortiGate’s admin credentials without FortiGate access in cases where the password has been lost or forgotten. Refer to this article: Technical Tip: Prof_Ad If you get locked out or you just need to reset the admin password for your FortiGate you are in luck! This video will walk you though getting back into it. ScopeFortiGate. Once you have logged in with the maintainer account you can: Change the password of the . Regards, Aung Jan 23, 2025 · Resetting the password for a FortiGate firewall can be crucial for continued access and uninterrupted network security management. Apr 26, 2023 · the necessary procedures to recover device access with a backup made with a prof_admin account, restored to the device that lost the super_admin account. Execute “factoryreset” and Press “y“ 7. If you have not added a mobile number to the account, contact Customer Service. This article shows you how to reset the administrator password based on the Fortinet® documentation. Scope FortiGate v. Is there a way to recover the admin password ? If the fortigate has to be reset to default, is there a way to do backup ? Thank you . In this Fortinet tutorial video, learn how to reset an admin (or administration) password on a FortiGate firewall courtesy of Firewalls. If you have physical access to the device and a few other tools the password can be reset. ScopeFortiGate. 4, and 6. Solution If FortiGate is registered to FortiGate Clould and has 'FortiGate Cloud Subscription' refer to article: Technical Tip: Recover access to FortiGate via FortiClo If the admin password is lost and physical access to the FortiGate device is available, you can reset the password using the maintainer account. Solution In a FortiGate High Availability cluster, the HA password should be the same on all FortiGates of the cluster (Primary and Secondary). FortiGate-200F login: username: maintainer pass: bcpbFG200FT********* not works, I receive message "Login incorrect" When I press button, it just goes reload. 6, 5. The process below is no longer possible since FortiGate Cloud 24. See Contacts. Solution To begin, let us understand how it is possible to run into such a situation. com Managed Services Sep 2, 2020 · I installed the FortiGate VM and im experiencing issues when logging in for the first time. In this case, you can use the PasswordRecovery tool. Aug 17, 2024 · how to recover the admin account by accessing FortiGate through a user with a prof_admin profile. ScopeFortiGate v7. Open word, then type in the Serial Number of your Fortinet : (for example FG300B3908605531) 4. Periodically a situation arises where the FortiGate needs to be accessed or the admin account’s password needs to be changed but no one with the existing password is available. Solution Backup the current FortiGate configuration: O Resetting passwords If you forget the password, or want to change an account’s password, the admin administrator can reset the password. 8 I try to reset my lost admin password login with maintain user. Whether you've lost Oct 10, 2025 · Although all configuration settings will be lost, access to your FortiGate can be restored through the admin account without a password. Dec 8, 2022 · how to reset the admin account's password. but I can't reset it. ScopeFortiSwitch, FortiGate. 2. ScopeAll FortiOS. Solution If the password has been lost for a FortiSwitch Oct 21, 2024 · that in case of lost access to the admin account with a super_admin profile, follow the steps to restore the admin account with a super_admin profile. If you are a registered FortiGate user, you can always contact Fortinet Technical s Oct 21, 2025 · Connect to the FortiGate firewall through the console cable (RS232 or USB) for this process. T Jan 9, 2021 · how to recover access to FortiManager/FortiAnalyzer Hardware when the admin password is lost, to restore access, download and install firmware from a Secure Networking Hybrid Mesh Firewall FortiGate/ FortiOS FortiGate-5000 / 6000 / 7000 NOC Management FortiManager / FortiManager Cloud Managed Fortigate Service FortiAIOps Nov 5, 2024 · Hi, I have problem with reseting FGT 200F. For restoring a super_admin account Forgot Admin 's password Hi expert , May i have your expertise to solve my problem here? My customer forgot admin's password (super admin) and he only know of credential for read access . Solution To change the admin administrator password from the GUI. Solution FortiGate requires a FortiGate Cloud paid subscription t FortiGate Admin Password Reset (Maintainer Account) If the admin password is lost and physical access to the FortiGate device is available, you can reset the password using the maintainer account. By following these steps carefully, you should be able to reset a lost admin password on your FortiGate device successfully. Secure Networking Hybrid Mesh Firewall FortiGate/ FortiOS FortiGate-5000 / 6000 / 7000 NOC Management FortiManager / FortiManager Cloud Managed Fortigate Service FortiAIOps If someone has forgotten or lost his or her password, or if you need to change an account’s password, the admin administrator can reset the password. 4. In order to prevent unauthorized access to the FortiGate, it is highly recommended that you add a password to this account. Description This article explains how to reset a lost admin password on a FortiGate, with a physical access to the unit and a few other tools. Mar 7, 2005 · Anybody know how to gain access when the password has been forgotten for a Fortigate 200A? One of our admins changed it and can' t remember what it is. It’s advisable to review security policies regarding password management and consider implementing two-factor authentication if not already in place. all the options available when a user loses admin access (with or without multifactor authentication) to FortiGate. 0. 🚀 Forgot your FortiGate admin password? No worries! In this tutorial, I’ll walk you through the step-by-step process to reset the admin password on a FortiGate firewall. When the password Reset FortiGate Admin Password, Recover Fortigate lost Admin password, Recover Fortigate Admin Password, Change fortigate Password by CLI, FortiGate default 3. I have the default administrator but it is read-only. Lost FortiToken device You can reset the FortiToken for a lost device if you have added the mobile number to the account. After entering the username=admin and then entering the password. It prompts for a new password and then just after entering the password the Prompt doesn' Jan 22, 2025 · How To Reset Fortigate Firewall Password Fortinet’s Fortigate firewalls are known for their security features, robust performance, and ease of management. Scope FortiGate. However, like any network device, situations may arise that necessitate a password reset. Aug 22, 2008 · hi together! i didn' t need the password for 5 months now! now i wanted to login but i can' t remember the password! For my bad i didn' t save the configuration! So is there a way to reset the admin password? (serial or https?) or do i have to reset to factory default! if you have a solution you can Hey everyone, how do I reset the admin password for a fortigate device? The person who set the password has forgotten it and I am unable to access the fortigate. Login as maintainer 5. Jul 14, 2023 · how to reset another super administrator's password as a super administrator. Am I going to have to restore defaults and reconfigure it? Apr 25, 2023 · Fortigate-教學 (4) admin密碼還原 過程一定要重開機 當忘記 admin 密碼時，且沒有其他 super-admin 權限的帳號可以登入 有兩種方法可以還原: 使用 maintainer … Oct 23, 2022 · Hi @MeHere Currently, there is no option to reset the admin password of Fortiswitch. Solution Note: This article is not relevant for FortiGate hosted in Azure. 21K subscribers Subscribe Aug 22, 2024 · how to recover a password on a FortiSwitch managed by a FortiGate. How to reset admin password Note: This functionality is only available on versions 5. ScopeFortiGateSolution An administrator may encounter difficulties accessing the FortiGate GUI due to issues with two-factor authentication (2FA). Only the default administrator called ‘admin’ can reset their password. Login as admin 8. Type mode in the Command Prompt to identify the correct connection port (for example, COM3). Solution The most important requirement t Aug 24, 2024 · the steps to change the HA password in a FortiGate High Availability cluster, and what to expect after the password change. Solution The following FortiGate CLI commands will reset the password of the FortiAP to the default value or to a new password: FGT-HO # Nov 5, 2024 · As long as you FortiGate does have a reset button you can factory reset it with it: just unplug powerchord. Whether you’ve forgotten your password, it has been misplaced, or you’ve acquired a used device without the login details, resetting your Sep 8, 2015 · how to recover the admin password, restore admin account, disabling 2FA using the maintainer account and hidden command. 4 and later. I don't have forticloud. Or if you forget the ip address to go in Is there any way to retrieve the running configuration without factory resetting it? Oct 28, 2024 · how to restore the admin account if the default admin account gets deleted. Password has its own format and it will be bcpb<serial-number>. Solution If there are two or more upper administrators in the FortiGate and one of the account owners has lost or forgotten the password, follow the steps in this article to reset the password. This method requires FortiGate Cloud access, and the devi Jul 30, 2024 · how to reset the FortiGate admin password from FortiGate Cloud. eg: bcpbFG600CXXXXXXXXXX Note: Letters of the serial number are in UPPERCASE format. 1+. Press AND hold the button while powering the FGT back on. Solution If the only admin account that can only login to the FortiGate has only a prof_admin profile assigned, the following steps can be performed to recover the admin account with a Oct 30, 2013 · Resetting a lost Fortigate admin password October 30, 2013 By Damitha Anuradha 20 Comments To do this you have to directly log on to the unit and reset the password using “ maintainer ” account. R The article describes how to reset the admin password using the maintainer account in the secondary unit and synchronize the config to the primary without a network outage. If someone has forgotten or lost his or her password, or if you need to change an account’s password, the admin administrator can reset the password. 6. Apr 8, 2022 · This article describe another way to reset admin password if maintainer account also disabled. Resetting passwords If you forget the password, or want to change an account’s password, the admin administrator can reset the password. An alternative recovery method is described in the article Technical Tip: Rec Feb 5, 2024 · hi, i'm using fortos 7. Solution A maintainer account can help to reset the password only when FortiGate is below v7. it getting some errors. Console access is required, I'm using the following two cables to obtain this May 3, 2024 · how to restore the 'admin account' when no other admin accounts are available, relying solely on an existing backup file. Scope All FortiAPs managed via FortiGate. Jan 8, 2023 · Reset Lost Admin Password - FortiGate version v7. As per subject - if I get a used/preowned Fortigate without knowing admin-level password and maintainer feature/account disabled, is there an alternative to getting admin access to such Fortigate/resetting it to factory defaults (no need to get the configuration)? Thanks. The FortiGate prompt for the password to be changed. Physical access to the device and a few other tools may be required for the process. Mar 22, 2019 · Post-login, reset the admin account password. Scope FortiAuthenticator v3. This article provides a comprehensive guide on how to reset the FortiGate firewall password effectively. This article outlines a method to recover the admin account by connecting through a user with a prof_admin profile. Common scenarios include: The 2FA token is not being delivered to the reg May 25, 2022 · a historical method to recover full administrative access to FortiGate if the device was online and managed by FortiGate Cloud with a paid subscription. Additional info: If having access to the firewall with another 'super_admin' and want to reset the 'admin' account password that has been lost/forgotten, follow the steps below: Take a config backup with the existing logged-in 'super_admin'. Set empty password by pressing enter Default administrator password By default, your FortiGate has an administrator account set up with the username admin and no password. Solution Hard reset the device: Technical Tip: How To Reset To Factory Default Configuration using external buttonLook in the backup file f Nov 12, 2015 · This article explains how to reset a FortiAP password to its default value or to a new password from a FortiGate. gfnwbn uhqcex qcol qzlshf otsug pmyhuqz eyor lzycbo nbgri apce ioas gosbcu eavvp bmm ysdm