Ewelink not pairing If your model’s pairing led fast steadily blinks. So, as you might imagine by now, I’m being uncapable to pair this devices to my HAOS instalation. Aug 11, 2023 · ZB GW03 pairing is very tricky cause is different that all other Sonoff / ewelink devices. Pairing failed? Read this before you try again. Wait for a moment until the device goes online, and pairing is completed. Which mode should you choose? How does each of them work? Click here to read more. It seems that eWeLink cloud does not communicate with my Deco X20-4G WiFi6 router. Tap Feb 22, 2022 · Otherwise there have been to much time between initiating the pairing on the device itself and initiating the pairing on the ewelink app. Pairing times out and no connection. Nov 18, 2023 · In order to avoid issues I bought componenets indicated as compatible on sonoff website. Power off the device and power it on again, then try the methods below based on how the led blinks. Once it flashed in the eWelink program that the pairing was successful, but in reality the device does not pair at all with the zigbee repeater. What did you expect to happen? The device should pair as a eWeLink light bulb. Instead, devices communicate locally and directly via a custom-developed protocol called eWeLink-Remote, based on Bluetooth Low Energy (BLE). Compatible Pairing If you failed to add a device in quick pairing mode, make sure you have entered the correct password for your 2. All other devices from D-Link, TP-Link,Tuya work fine. My two TRVZB won’t connect to ZBBridge. Jun 14, 2024 · Experiencing issues with your device going offline in the eWeLink app can be frustrating. The devices are in the cloud but OFF LINE. When I hold the button in for 5 seconds or longer. In fact, I didn’t notice at all, I just read “zigbee” and that was good enough for me. 92MHz frequency band to turn on/off, and each channel can learn it independently, which is local short-range wireless control, not Wi-Fi control. Please kindly note that if you failed to pair device in quick Nov 24, 2023 · I have a SonOff Zigbee repeater ZBBridge and 9 devices connected to it, e. I bring the devices in pair mode and tap on the plus icon in the app. 6208 Timeout The app fails to find any devices within 3 minutes. Sep 25, 2023 · Hi, I’ve just bought a Sonoff Basic R2, have been able to pair it but the device does not connect to the roueter, it stays offline, it blinks one short every two seconds. All the installed devices connected to the new router without any problem. In case that pairing fails even with correct WiFi SSID and password, try compatible pairing mode. Jan 8, 2024 · I just register here because I’m not able to pair any of my sonoff devices anymore. How to reproduce it (minimal and Are you searching for a seamless way to connect your devices using the eWeLink app? Look no further! In this video, I’ll guide you through the step-by-step process of pairing your device with This is a tutorial video for pairing Sonoff Basic with eWeLink app in compatible pairing mode. Anyone know a ay to fix this? I have tried dozens of times and even removed the TRV and took it close to the SONOFF ZBBridge. So there will be nothing to see on the mobile, as the plug never enters pairing mode: 2 x blink and one long blink. Yes, the WiFi password is correct and I have done the unplug and plug back in Dec 1, 2023 · Is this device compatible with ewelink? You can try to add it to Tuya and then pair your Tuya account with ewelink. Dec 14, 2023 · Hi, my problem is as in topic. Try to pair with another phone. I bought 2 New SNZB-02 Temperature Sensors. Process to pair sensors and switch is the same, unfortunately that’s Oct 26, 2021 · The eWeLink community website aims to be a community driven informative website about the eWeLink apps and eWeLink supported devices. No problem to pair all ZBMINIL2 even if they are away from iHOST. In my own experience you do not really need it connected to the ehternet network, you can pair it over WiFi, but only in quick pairing mode. 4ghz wifi I see it show up in router, but app says there are no devices found, no amtter how much i try… even tried 30 different older app versions, nothing! it does blink twice a second, I Have a problem pairing or installing a Sonoff or other eWeLink devices? Read our technical FAQ with the best possible solutions. Jun 4, 2022 · I had bought several sonoff smart wifi switches to install in my home but I can’t even pair one of them. Pressed the button for about 5 secs and went into pairing mode. Preparation, download and install eWeLink app, create user account SmartWise devices is compatible with eWeLink app, compatible with Apple (iOS) and Android smart phones. Possile? Ideas? Sep 23, 2024 · As you said before, ZBDongle-E can't pair with ZBBridge-U. So ihost and eweling devices are in the same network. Here’s what I’ve tried so far: In the eWeLink app, I navigate to Mini R4 → Device Settings → eWeLink-Remote Sub-devices. Not a chance. Please try again QR scanning Pairing (SoftAP) Just scan the QR code on the device or its package, the device will be registered in your eWeLink account. Nov 25, 2024 · I cannot get into pairing as the plug just blinks steady alle the time, no matter how long I hold the power button. It can be used as a Zigbee gateway in Home Assistant, openHAB, Zigbee2MQTT, or other open-source platforms to locally control all your Zigbee devices. May 18, 2020 · Check “ Error codes during pairing of a device ” for advises for each pairing error code. Read this comprehensive troubleshooting guide about pairing Zigbee devices to an eWeLink Zigbee network. However, it goes offline right after pairing is done. iHost does not pair with the eWelink application on the phone. I tried to scan the qr code on the device but it says it’s not valid. When I press the button on the sensor it blinks quickly in red 3 times. What can I do? As a consequence, a Sonoff eWeLink-Remote wireless device (such as S-MATE2 or R5) can only pair with another Sonoff device featuring eWeLink-Remote gateway (such as Sonoff Mini R4, Dual R3, Basic R4, M5 switch etc), and is not compatible with other eWeLink brands devices. Compatible pairing mode seem to fail each time. I disabled 5ghz completely but still the app’s SSID field doesn’t get populated when I change or reselect in my iPhone settings. ZBDongle-E can't be used in the eWeLink ecosystem. There are many different pairing methods provided by eWeLink app. However, some older eWeLink devices do not support automatic pairing and only support specific pairing modes. the bridge is working perfectly. Used my daughter's phone and it paired, howere the switch back wasn't successful for some reason Dec 1, 2023 · Brand new TRV is functioning but will not pair with my " SONOFF ZBBridge – Smart Zigbee Bridge" which is rated as Zigbee 3. To enter Compatible Pairing Mode, please press the blue + (PLUS) button on the eWelink home screen, which will take you to the “Add Device” screen. iHost is only accessible via the web. You can start a new thread to share your ideas or ask questions. I have read the instructions carefully, paired the device without any problems. 4GHz WiFi password, it allows you to add most eWeLink-compatible devices through fast pairing. My router has both a 5Ghz and 2. Are you trying to connect in with the eWelink app? They can be finicky to keep in pairing mode and the app is not very intuitive. To solve it, please access to this kind of App, make eWeLink as your trusted App, enter the permission settings, and allow all eWeLink permissions. Please submit feedback in eWeLink app and wait for eWeLink to email you about the recovery time. 0 and several sensors SNZB-02D and ZBMINIL2. Sep 23, 2021 · Check if the device has auto-exited pairing mode in the pairing process. Use eWeLink app to pair the smart device with your phone and configure Wi-Fi network data for the smart device. what should i do next? Aug 13, 2023 · I have many TP-Link, eWeLink, and Smart Life devices connected to my home network. The device also seems to not support com… Sep 22, 2021 · Note: If the firmware on your device is 3. Mostly the device can not be found on the network. What I am supposed to do. I tried so many times, with quick connection, compatible pairing but nothing helps. Make sure the device is powered on and in pairing mode, and it will automatically search for and connect nearby devices on the same WiFi network. Every other zigbee device works fine. Just lost whole day trying to make my HVAC controll units from SONOFF to work. Unfortunately pairing do not recognize SNZB-02D (even close to iHOST). Compatible pairing mode is the method for you to manually connect to a WiFi hotspot generated by the device to tell the device which WiFi SSID and password could be used to connect to eWeLink servers. It searches the devise for 2/3 minutes then it says “Device not found”. Check the user manual of your device to confirm which pairing mode it requires. There two bulbs and one light strip. This comprehensive guide also explains how to interpret Wi-Fi LED indicator statuses to help you manage and troubleshoot your smart home setup efficiently. The app doesn’t even select the router wifi ssid. The latest version of the eWeLink app will automatically search for devices in pairing mode. I already have the eWeLink app on my Android phone, since I have other Sonoff devices which I successfully paired/added. 11mc), or remote pairing methods. Tried all tricks /, compatible mode7smart connect, Switching 5G off, etc. Skip step 1 and start by opening eWeLink app. After 2min wireless indicator on TRVZB disappears. This specifies that S26 needs “Quick Pairing”, but doesn’t say anything about S40s and, in fact, just says that “DUALR3” switches use bluetooth pairing. 11. Turned off 5 GHz band on the modem/router Connected MiniR4 to mains with no load connected to the output. Would that be a faulty unit? Jun 5, 2025 · Learn how to easily pair various SONOFF smart devices with the eWeLink app using different methods like Bluetooth, Quick pairing, and QR code. same result blinks quickly 3 times. Feb 3, 2024 · The pairing button on iHost is used for pairing ZigBee devices. will not connect. To help you find out what is the best way for you to pair your device, please Nov 24, 2020 · The first two numbers ‘62’ means you are trying to pair the devices in the compatible pairing mode. 6201 Device hotspot failure The app cannot acquire the SSID of the device. Power off the Mar 22, 2024 · However I find difficulty with connecting the device through the ewelink app. Oct 9, 2024 · Can't Pair a Matter Device? Here are Some Tips While the Matter standard aims for cross-platform simplicity, setup issues can still occur. The Wi-Fi is 2,4 Ghz of course. 0 even if it has now been discontinued. I haven't seen the light Jun 7, 2024 · Which certainly is not because before Z2M I tried to pair it with TuYa gateway I switched from before and they didn't pair at all. Here are some common reasons why your device might be offline and detailed steps to troubleshoot and resolve these issues. I have TP-Link X50 which I connect using ethernet cable my ihost. If you do not have one of the above mentioned devices （NSpanel Pro, Zigbee bridge-U or CAST App）under your account, the eWeLink App will refuse to add another brand of Matter devices. I have a philips hue bridge with some bulbs and smart plugs. When i click next and set the controller into pairing mode Nov 14, 2023 · I have purchased ihost and my first attempt to pair an ewelink was no successful. Scroll to the bottom of the page and click “Compatible Mode” in small writing at the bottom of this screen, follow on screen instructions or instructions below on how to pair using Dec 19, 2019 · There are several pairing modes for you to add devices. For example, older eWeLink cameras only support Sound Pairing. Jan 2, 2023 · Now I've installed a SMTONOFF (which is seemingly not sonoff but works with ewelink) for my geyser in the DB and same story with the Deco's. Based on this issue (#20999) the device should be added to the database but I cannot find it anymore. 4 off course. Tips why an eWeLink device stays offline after pairing to the Wi-Fi with the eWeLink app Apr 15, 2023 · hi all members ewelink…i got a problem…my ewelink cannot pairing device…i buy a new device and it stuck at retrieving device info…i try and retry pairing but same problem…i thoght ewelink app problem…so i reinstal and re… RF Remote Controller Pairing The 4CHPROR3 supports the remote controller with a 433. Basically, you need to be able to switch between your Wi-Fi settings to view available access points and be able to switch back to the eWelink app without closing either. Related Post: 5 Easy Steps to Fix SwitchBot Smart Plug Mini Not Connecting What is eWeLink-Remote? eWeLink-Remote is an innovative protocol developed by eWeLink that enables devices to be remotely controlled without using Wi-Fi or Zigbee. Sep 22, 2021 · Pairing failed? Read this before you try again. If not, it has quitted compatible pairing mode. After turn on pairing mode on TRVZB and turn on pairing mode in eWeLink inside bridge menu, after few second wireless indicator on TRVZB stop blinking and start flashing constantly but in ZB Bridge menu TRVZB don’t show up. The hot spot that is generated has an SSID of Oct 10, 2023 · When you tap "Add Device" and enter the correct 2. When I try to pair devices, the countdown continues without finding any results… any ideas? Jan 14, 2025 · BUT I didn’t notice during the purchase that the “eWelink” thingy could become a problem. LED was blinking three Dec 3, 2023 · For the love of god for some reasaon no way in hell i can pair my sonoff zigbee bridge non pro with the eWelink app !! Been trying for days! … When I put it to pair mode and give it wifi info for my 2. On condition that a GSM device refuses to be online, you should check if there is enough data for this SIM card or find a location with better signal to try again. 2 pieces of SNZB-02D, one motion sensor is offline, I’m trying to pair the third piece of SNZB-02D, but it doesn’t work at all. Of course, I’m doing it accordingly to the manual, in pairing “breathe” mode. Here is my process. As home automation dramatically pops up in these years, different communication protocols like Wi-Fi… Aug 14, 2023 · Ewelink / Sonoff devices not pairing for home automation using Deco S7 This thread has been locked for further replies. Nothing work for me. Mar 16, 2020 · After successful pairing of Sonoff Smart Switch with Ewelink app, sonoff goes offline soon after getting online under Ewelink app. I recently installed a new router. I click the “+” button to add a sub-device. I’ve tested with two different Feb 3, 2024 · Hi, I recently have purchased a Sonoff MiniR4. Jun 20, 2024 · Hello, I’m not sure is this correct place to ask help from other people, but i’m having trouble with pairing any devices for my NSpanel Pro. 4Ghz only wifi network so why was I still having issues?! I thought I would take a look at my router so see if I could see what was causing my If automatic pairing does not work, consult with our eWeLink Wi-Fi pairing troubleshooting guide and try one of the below alternative pairing modes: Alternative Pairing Modes: If needed, tap “More pairing options” on the Add Device screen for Bluetooth, compatible (AP mode), sound (802. Double check that are you connecting your Sonoff Switch correctly to Power line? Apr 5, 2025 · The eWeLink App needs to use NSpanel Pro, Zigbee bridge-U or CAST App as the eWeLink Matter Hub to keep the Matter devices synchronized by Hue bridge online. I try the compatible mode as well the quick pair mode. Check if the device has auto-exited pairing mode in the pairing process. Jun 17, 2024 · Move the sub-device closer to the gateway and try pairing again. 4Ghz and i chose the 2. 4G WiFi. A device in pairing mode waits for 3 minutes to receive a signal of your phone to configure its settings. To pair a device with the optimal method will save you a lot of effort. 4Ghz wifi. By following these troubleshooting steps, you should be able to resolve most issues that cause your device to go offline in the eWeLink app. But, any new device: TP-Link mini switches, eWeLink relay boards, etc. PIR Nov 24, 2024 · Hi everyone, I’m having some trouble setting up my new Mini R4 with a Sonoff Remote Controller (433MHz). Hello, I'm probably not the first one to have this issue, but i couldn't find a solution that worked for me. Sep 22, 2021 · I had a POW V2 that I could not pair via quick pairing so I next try Compatible mode. Mar 28, 2024 · I’m trying to pair an 02D and it won’t have it at all, i have the sonoff zigbee hub and ewelink app, all my other devices pair just fine, i put this into pairing mode even next to the hub and it won’t take. g. Just scan the QR code on the device or its package, the device will be registered in your eWeLink account. We call this process 'Pairing'. Have a problem pairing or installing a Sonoff or other eWeLink devices? Read our technical FAQ with the best possible solutions. While trying to connect the hue . No change. No matter which buttons I press on the remote controller, nothing happens. Even the compatible How to Pair SONOFF Smart Products With EWeLink APP?: If you installed more than One SONOFF smart product in your home and will face how to pair every product with eWeLink APP, here’s what you look for. This Oct 17, 2023 · Check that the pairing mode selected in the eWeLink app corresponds to the blinking frequency of the device’s LED. For more information on this pairing topic you can have a look at the Help & feedback section on the Profile pane at the eWeLink app. I know the controller only works on a 2. Try to pair with another WiFi network. This website is not owned and maintained by eWeLink it self and does not reflect their viewpoints and policies. Your device is too far away from the router, take it closer and retry. I recently bought the Sonoff L1 smart rgb strip package and as the title says eWeLink can't find the device. Please assist as I am really stuck. Jun 5, 2025 · Learn how to easily pair various SONOFF smart devices with the eWeLink app using different methods like Bluetooth, Quick pairing, and QR code. To help you find out what is the best way for you to pair your device Sonoff eWeLink Quick Pairing Sonoff eWeLink Select Wifi Sonoff eWeLink Compatible Pairing Mode Failing to pair using ‘Quick Pairing’ and ‘Compatible Pairing Model (AP)’ My network is however a 2. For some reason, this machine does not find ANY of those bulbs or smart plugs. I fear it is not possible with my router, a Huawei B353. I removed the tab from the CR2450 Battery. I have a SONOFF iHOST with eWeLink CUBE Version 1. I also bought a Human Presence Sensor SNZB-06P to test. I am stuck for the last 3 hours trying to pair. Whenever you get a new smart home device, you need to add it to your account before you can use it. I bought this unit to control my zigbee bulbs and smart plugs in my home. Check if the device is still blinking quickly constantly. We call this process ‘Pairing’. No device found. This guide helps you troubleshoot common problems and get Sep 5, 2021 · Pairing Some users report issues with pairing a eWeLink supported WiFi doorsensor or Sonoff L2 LED strip. 0 or later, your device is in quick pairing mode out of box. Dec 21, 2022 · Let me add that there is a nice review of Sonoff pairing modes,from Sonoff - A Thorough Pairing Guide To SONOFF Smart Devices And EWeLink APP - SONOFF Official. rouumzk yaxidnrx hlmxp jvj wevfv otoq tzidcs tmwtvi cvesnq lxo sbuwqqg ewmo jxkxlm vgfi ylpvffkz