Avid sibelius customer support. Enhance your composition and notation capabilities.
Avid sibelius customer support I have a question and the Avid's customer service isn't answering. The Sibelius software product line consists of three tiers of feature functionality ranging from beginner to professional: Sibelius | First (perfect for beginners), Sibelius (great for students and skilled amateurs), and Sibelius | Ultimate (a must for profes- sionals Nov 13, 2022 · Follow Avid’s topically focused social media accounts for replies and updates from the customer support team including: Facebook – Pro Tools, Media Composer Discover your dream job at Avid. Avid Sibelius | Ultimate is the latest generation of the world's best-selling music notation software, with powerful, yet easy-to-use tools trusted and used by composers, arrangers, publishers, educators, and students worldwide. Every attempt to contact their support has failed. With its integrated Annotate feature, multi-touch gestures, Surface Pro 3 pen support, and more, Sibelius | Ultimate lets you unleash your creativity in brand new ways Apr 19, 2023 · Hope to contact a human to speak with directly about activation of/connection to an existing academic account. With its integrated Annotate feature, multi-touch gestures, Surface Pro 3 pen support, and more, Sibelius | Ultimate lets you unleash your creativity in brand new ways If your Sibelius update plan is about to expire, this Avid 1-year Software Updates + Support Plan for Sibelius lets you reinstate it at an amazing price. Jul 13, 2021 · All times are GMT -7. Discussion of Sibelius music composition and notation software. 7. Whether you’re using Sibelius 1, 8, or something in-between and don’t have an Avid All Access plan, you can gain access to our world-class Customer Care team who can provide answers, advice, and technical support when you need it. This is a maintenance update that mainly corrects or refines elements of the application that were introduced or updated in the previous release, Sibelius 2025. Aug 27, 2024 · Contact Avid Support? Pro ToolsAll times are GMT -7. We've recently copied all the Sibelius. Your unique ASC will be sent to you by email after purchase. For example, a good catch-all article for getting up and running with Sibelius. The trouble is I find it impossible to get through all the rigmarole you have to go through in order to buy it online (Such as making and iLLOK account). An Avid Support Code gives you access to our worldwide network of experts who can help you get the most out of your Avid investment. Hello all! New here, currently using the latest Sibelius First on the latest Windows 10 build. Apr 25, 2025 · Access valuable resources to learn and receive support for Avid Sibelius. The more context you can share, the faster we can diagnose and resolve it! May 8, 2024 · Access valuable resources to learn and receive support for Avid Pro Tools. If you received an activation card with your product, activation is completed by logging into your Avid account. 5 copy in an other computer, but seems that's impossible because of insufficient numbers of licences. This Reference Guide is a comprehensive guide to all of the features of Sibelius® music nota- tion software by Avid®. Go where the pros know Avid. 1. avid. Find an authorized Avid reseller. They can assist you with subscription-related errors and provide personalized guidance. If your Sibelius update plan has expired, this Avid 1-year Software Updates + Support Plan for Sibelius lets you reinstate it at an attractive price. 5 had been working normally for years, but today it does not seem to see my audio interface and crashes repeatedly. 8 and an example file from J'ai acheté Sibelius sur Thomann croyant que l'installation allait fonctionner très facilement. If you do not have an Avid account you will need to create one prior to activation. Sibelius Music Notation Support - Sibelius Support and help with sibelius. This plan provides you with a year of software updates as soon as they're released, and one year of support from Avid, ensuring that your system remains current with up-to-the-minute releases and The world's best-selling music notation software. Big mistake, my software updates plan expired in November 2019 so I cannot use this version of Sibelius. Master audio recording, editing, and mixing with tutorials, guides. Thomann ne m'a pas donné la solution et le service AV m'a conseillé de faire ce que j'ai mille fois essayé avant pensant que j'étais surement néophyte en MAO. Discover the power of Sibelius Artist Perpetual at Avid. Our Support team is committed to helping you work through whatever comes your way. Terms & Legal Privacy Occasionally, Avid may email you with important information about Avid’s products and services, special offers, and tips and tricks to help you get the most from your Avid product. I can't find a way to get that phone number so I can call them with this problem. Correct: there is no free telephone support provided in the standard support agreement for Sibelius. Dec 7, 2022 · Is there a phone number where one can speak to a human at AVID about Sibelius? Or, should I just go f#ck myself? Sep 26, 2021 · Forums » Professional Video Editing & Finishing Forums » Avid Media Composer - PC » How can I contact customer support with an issue I need solving? Latest post Sun, Sep 26 2021 2:17 PM by Philip Kapadia. Who can I call? Please help! I've been battling for weeks to get Sibelius working but seem to be getting nowhere with Avid Customer Service. They offer assistance Avid Sibelius | Ultimate is the latest generation of the world's best-selling music notation software, with powerful, yet easy-to-use tools trusted and used by composers, arrangers, publishers, educators, and students worldwide. 5 not recognizing audio interface Avid Sibelius Users Elliot SokolovApr 3, 2020 Sibelius 7. You may unsubscribe at any time. If you can't find the answer you're looking for, complete this web form. Sibelius Ultimate 2025. Consumer Alert: Avid sells products ONLY through authorized resellers. If you have the older style registration card as shown below, you will need so open up a case with Customer Support to have your product registered. Discover a wealth of resources for media professionals at Avid's resource center. This anchors that license to that computer. This plan provides you with a year of software updates as soon as they're released, and one year of support from Avid, ensuring that your system remains current with up-to-the-minute releases Discover the power of music notation software with Sibelius. When submitting a query to Avid’s Support Center, you will be required to provide various pieces of information about your computer hardware and software, and fill them into a form online. Avid | Sibelius (6) Installation & Aktivierung So laden und installieren Sie Ihr Sibelius Installation der Sibelius Sounds – Mac Installation der Sibelius Sounds – Windows So aktivieren Sie Sibelius Offline Aktivierung von Sibelius Wie kann ich meine Sibelius-Lizenz mit der Cloud-Lizenzierung offline nutzen So deaktivieren Sie eine Sibelius-Lizenz Sibelius EDU Verifizierungsprozess (Proxi If your Sibelius | Ultimate update plan is about to expire, this Avid 1-year Software Updates + Support Plan for Sibelius | Ultimate lets you renew it at an amazing price. When I try to sign in to my Avid account I get an internal server error? Could use some help with this. Create, edit, and share your music with this professional music notation software. Welcome to Avid—thank you for your purchase. You will be able to use your product until the end of your agreed term. Access Sibelius easily through a low-cost monthly or annual subscription Get access to future Sibelius upgrades, plus support, with the Avid upgrade plan Write and edit scores using a Microsoft Surface Pro 3 tablet and pen Interact with your compositions using multitouch gestures on your laptop’s trackpad or Surface Pro 3 Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. com, you may request a refund within 14 days of the initial purchase date only. Is there an email address @avid for general customer service, not sales, and not opening yet another tech support tix? Just customer service? I find none on the site. With its integrated Annotate feature, multi-touch gestures, Surface Pro 3 pen support, and more, Sibelius | Ultimate lets you unleash your creativity in brand new ways Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibil-ity documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Con-ference. A community of creative professionals is waiting to assist you on our Forums. Contact Sibelius Technical Support Our highly trained support team will help you find solutions to all your technical issues. Occasionally, Avid may email you with important information about Avid’s products and services, special offers, and tips and tricks to help you get the most from your Avid product. . I know that maybe happens because I I am a long time Sibelius user and I’m now ready to buy ProTools. Customers with Standard Support Plans must purchase an Avid Support Code (ASC) for Telephone Support during normal business hours. Their phone number goes to some place Oct 9, 2012 · Support resources on Sibelius. Oct 14, 2020 · I realize that Sibelius is probably not intended to be part of this forum, but I am desperate. We’re here to help! Use this form for Avid product registration, activation, installation, or Avid Master Account support. Dec 12, 2024 · Hi. Enhance your composition and notation capabilities. To use Avid software on your computer, we have to activate your product license. Jul 31, 2025 · Avid has released Sibelius 2025. Does anybody have an avid customer support phone number or has anybody else Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibil-ity documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Con-ference. Find the terms and conditions for Avid Technology monthly subscriptions, annual subscriptions, upgrade plans, cloud storage offerings, and more. Sep 24, 2024 · Activation problems; no Avid support - Sibelius Support and help with sibelius. To use a different computer, you have to deactivate that license on that computer, and activate it on the new machine. Aug 21, 2025 · Call Sibelius customer service faster, Get Support/Help, Pricing Info and more. The time now is 01:00 AM. Feb 18, 2024 · Re-installing Avid Link or Sibelius does not help with licensing problems. com are due to be re-vamped in the coming months, I'll update everyone on this as it happens. com Knowledge Base. 0 to &. Need product support just this once? If you need technical support but don't have an active support license, buy an Avid Support Code and get your answers fast. Please note that refund requests do not apply to renewals; cancellation will be Could somebody please tell me how to contact human customer support for Sibelius? The chatbot on Avid's site is not giving me any helpful paths to that. If your ASC entitles you to telephone support, call the support center number for your region on the Avid Support Contact page and have your ASC ready. Aug 8, 2024 · For telephone support, you need an Avid Support Code (ASC) which will give you a single-incident access to Avid Sibelius & Sibelius | Ultimate phone support in English https://drapk. For most Avid products you can activate and deactivate licenses in Avid If you aren't a Sibelius user, you can't join the Help Center but you can still read the chat page as a guest. With its integrated Annotate feature, multi-touch gestures, Surface Pro 3 pen support, and more, Sibelius | Ultimate lets you unleash your creativity in brand new ways This is a specially priced Avid 1-year Software + Support Plan for qualified instructors and students. com Helpcenter articles to the new Avid. Contact Avid for sales, store support, reseller info, or explore our products to find the right creative solutions for your next project. Sibelius is the easy way to write, refine, hear, scan and print beautiful scores. The time now is 06:27 PM. Browse our career openings and take the next step in your professional journey. Master music notation and composition with tutorials, guides, and expert assistance. I understand I need someone at Avid to help with this, but can't find how to contact Occasionally, Avid may email you with important information about Avid’s products and services, special offers, and tips and tricks to help you get the most from your Avid product. I have tried everything in the book to fix it, including several re-installs. 8 across its desktop and mobile platforms. 159€ qui ne me servent à rien du tout. For technical issues, submit your request [here]. Sibelius 7. Oct 20, 2025 · I'm new to Sibelius Ultimate. Sign In to your Avid Master AccountSign In About Avid Press Room Contact Developers Order Tracking Email Preferences © 2025 Avid Technology, Inc. I tried to call avid customer The annual support contract for institutions also comes with a 10% discount on all upgrades bought while the contract is valid. 7 across its desktop and mobile platforms. For support with registering or running your software, or to contact technical support: click here. Mar 25, 2024 · SOLVED! Thanks to excellent customer support. An Avid account is all you need to access your downloads, account details and the Support Center. Bref, je n'arrive toujours pas à Entrer le code de validation sur Avid Link. Avid Accounts are managed through my. Last week it suddenly stopped opening. I'm on a powerful PC using Windows 10 Shutting Down or Starting Up your SystemOptimizing a Windows System for This Avid Support Code (ASC) gives you single-incident access to Avid Pro Tools LE/M-Powered telephone support in English. Create, edit, and share your musical masterpieces effortlessly. Contact AVIDs Customer Care team for assistance with inquiries and support. Explore Avid Sibelius upgrades and renewals to keep your music notation software up to date. View a list of those NOT authorized to sell Avid products. I decided to try and use the Sibelius Ipad app. Aug 21, 2025 · Avid has released Sibelius 2025. NOTICE: Cloudflare Outage November 18, 2025 Hello everyone, There is a major Cloudflare outage occurring right now, and it is affecting a wide range of online services globally. UPDATE: Cloudflare has cleared most of the issues with their services avid. Trying to contact Avid is a minefield at the best of times but the only way seems to be on the UK technical support telephone line, which is perpetually engaged. SubscriptionsTo cancel your subscription, please follow the instructions here: Avid Online Store: Can I cancel my order. We would like to show you a description here but the site won’t allow us. For subscriptions acquired on avid. 3 for many years, for work, on a PC running Windows 10 Home. Oct 17, 2025 · The world's best-selling music notation software. Only at Sweetwater! Instant Delivery for your Avid Sibelius Ultimate Perpetual License Upgrade with 1-Year of Software Updates & Support Plan! Discover the power of Sibelius Ultimate Perpetual on Avid's website. To find an authorized reseller, visit our Find a Reseller page. If that's why Sibelius is so expensive I'll take it. When I check Audio Engine Options, no sound card is appearing at all. I replied to them on monday, but i still haven't got any response. User Forum for professionals and Sibelius beginners. Yet, I paid for another three years subscription some weeks ago and have all the documentation to show this. Oct 29, 2015 · Where is my system ID number WindowsAll times are GMT -7. Contact Avid for support, sales, or general inquiries. Create, edit music like never before and explore the ultimate music composition software. Because iLok Cloud relies on Cloudflare for part of its connectivity, Sibelius users might experience Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. My computer died, and I'm not able to unregister my Sibelius Ultimate so I can register it on my new computer. Jul 24, 2025 · I have used Sibelius for over 25 years -- back in the days they used to mail CDs to us to install on our computers. Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibil-ity documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Con-ference. This product is for Sibelius | Ultimate customers whose software is NOT currently covered under a Software Updates + Support Plan. com, where you can update your information, configure settings and preferences, view and download your products and bonus content, and redeem product codes. Paid Support Plan required. 1 replies. J'en ai Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. I'm already finding it frustrating to contact Avid for advise. net/after-verification-click-go-to-download-page/ Release Notes Initial Setup Troubleshooting Downloads Advanced Features ANET Setup (coming soon) This Avid Support Code (ASC) gives you single-incident access to Avid Sibelius telephone support in English. To help us assist you as quickly as possible, please provide detailed information about your issue. Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. Tel: 02 9420 3066. Dec 6, 2018 · I keep getting mails from Avid that my credit card has expired and that my support package will lapse. And so far as I can tell there is no telephone number at Avid, not even to purchase their products. This Avid Support Code (ASC) gives you single-incident access to Sibelius or Sibelius | Ultimate software telephone support in English. Search below or contact support for instructions for other products. I have been using Sibelius 7. For product or online store support, visit our Support center. com/support. > when I called customer support the automated bot didn't recognize my System ID. Sibelius is a big scam no good customer service, I get big headaches trying to figure it out and they can care less, they have bogus phone numbers with very unhelpful messages. In this release, engravers get more control over automatic music spacing, the status bar gains customization options, and voice colors now apply to staff objects. Discover the power of Sibelius Ultimate Perpetual on Avid's website. *Support and Downloads: Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for sys- tem requirements, search the online Knowledge Base or join the worldwide Avid user com- munity on the User Conference at www. The Annual Support option gives you access to Avid Sibelius assisted support in English, via telephone or online, for an entire year Feb 8, 2023 · New update to Customer Portal (for creating support cases) General Feb 8, 2023 · Forums » Professional Video Editing & Finishing Forums » Avid Media Composer - Mac » New updates to Customer Portal (for creating support cases) I have reigsterd Sibelius 5 on my OS Lion and now that I have bought update for Sibelius 7 I would first like to unregister the older version from my computer. 5 Technician's Assistant: What Operating System (OS) are you running on your computer or device? Customer: iMac V Occasionally, Avid may email you with important information about Avid’s products and services, special offers, and tips and tricks to help you get the most from your Avid product. Jul 18, 2024 · Learn how Sibelius helped Fine Line Music Service achieve success. Avid Sibelius users are experiencing The world's best-selling music notation software. Have been considering a perpetual license for Ultimate thanks to the recent stimulus (which is frankly the only way I could afford that), but nowhere -- or at least nowhere I can readily find it, for some reason -- is Avid particularly clear about what it costs to renew the update / upgrade / support The world's best-selling music notation software. For product information, please refer to our products pages and Frequently Asked Questions about buying Sibelius, or upgrading Sibelius. Dec 8, 2019 · 3 comments Avid Sibelius customer support phone number? Summarized by AI from the post below Andy Farber Avid Sibelius Users 2y · Public Is there a phone number where one can speak to a human at AVID about Sibelius? Or, should I just go f#ck myself? Ben Sandy and 12 others 13 reactions · 28 comments Tony Cross Avid Sibelius Users 3y I need some help please- I'm trying to activate a Sibelius 7. The time now is 05:04 PM. Annual support contracts come in the form of an Avid Support Code too and are used in the same way as all ASCs through the Avid Support Center. Customer: I just purchased from Avid a one-time call to them for a tech problem with Sibelius. It worked fine until recently Avid Link showed that I could update my version of Sibelius. Check out their journey and stay up to date with Avid sophisticated features. The various tiers of Sibelius have been more integrated directly into the overall Sibelius experience, and the First and Artist tiers gain some more Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. Does anyone know of We would like to show you a description here but the site won’t allow us. To download your software, select your product below. Talk to a salesperson or schedule a demo by filling out the form below. If you're experiencing a problem, include step-by-step instructions to reproduce it. It's most likely an installation issue, but apparently, if I'm reading it right, I'll need to pay an extra This Avid Support Code (ASC) gives you single-incident access to Avid Pro Tools Ultimate telephone support in English. Think of it like how you move a SIM card between cell phones, but for software. Only at Sweetwater! Instant Delivery for your Avid Sibelius Artist Perpetual License with 1 Year of Updates + Support Plan! Contact Avid Customer Success (technical support), download software updates and the latest online manuals, browse the Compatibility documents for system requirements, search the online Knowledge Base or join the worldwide Avid user community on the User Conference. Get the world-class support you need—whenever, wherever, and however you need it 4 – Available only during engagements with Avid Professional Services 5 – Onsite support is provided at Avid’s discretion (not available in all locations) 6 – Avid’s online communities are intended for peer-to-peer engagement, and are not for support case creation, nor staffed by Avid customer support personnel Sibelius can be installed and opened, at which point you should follow the prompts to activate your license via Avid Link. Get the assistance you need with Avid products and services. Get the latest insights and tools to enhance your skills. Redeeming your ASC To use your ASC, visit the Avid Support Center. See all the best ways overall to get in contact with Sibelius ASAP. Help with latency issue on Sibelius 8? Avid Sibelius Users Kathryn Hill5h I found this post by Wendy McConnell dated 6th october. To obtain online support for your Avid product, please visit this Avid Support Code page and enter your ASC to submit your case. :) For those experiencing problems like these, in this case the solution was to delete the license Nov 12, 2023 · Discover essential Avid company details including contact information, phone numbers, address, e-mail, and more for all your business and support inquiries. 7. The annual support contract for institutions also comes with a 10% discount on all upgrades bought while the contract is valid. Avid Sibelius user seeking human customer Nov 12, 2022 · Avid offers official product support and self-help resources to help users avoid imposter activity. Avid Technology empowers media creators with innovative tools and technology for entertainment, education, and collaboration worldwide. I have send info through Avid's Registration Cease Creation form, and they contacted me via email how they can free my registration. Terms & Legal Privacy Discover the power of music notation software with Sibelius. If you aren't a Sibelius user, you can't join the Help Center but you can still read the chat page as a guest. I purchased a perpetual licence for Sibelius (not Ultimate) back in November 2018. com is also up and running again. About Avid Press Room Contact Developers Order Tracking Email Preferences © 2025 Avid Technology, Inc. Technician's Assistant: When did you last update Sibelius? Customer: Last update was from Sib. Has anyone solved this problem yet? I have a Kawai keyboard and a Surface Pro 6 computer "Help needed with latency issue… I’ve recently had to buy a new laptop and have manage Help needed with Contact Avid Support: If the issue persists, reach out to Avid Support directly. Thanks ! Contact Sibelius Technical Support Our highly trained support team will help you find solutions to all your technical issues. If you encounter any further issues, don't hesitate to ask for more help. Remember to restart your computer after making any changes. Welcome to Avid's home for real-time and historical data on system performance. Sibelius lets you create beautiful scores, parts, charts, lead sheets, songbooks—really any kind of printed music in any style, for any genre. General Help Download Tips & FAQ Order History & Tracking Returns, Refund, & Cancellation Information If you need assistance with your Avid product, please visit Avid Support to access our knowledge base or contact technical support. I have recently (and for the MONTH preceding) been a frequent-flier with Avid's customer service agents in the online chat platform (both purchasing support and technical support for installation. While you're here, brush up your skills with Tips and Tutorials or read up about the latest industry trends in Community Blogs. Additionally, Sibelius First, the free product tier, is now easier to obtain, without registering with Avid. Mar 1, 2024 · The world's best-selling music notation software. 1 Sibelius for Mobile on iPad, iPhone, and Android Devices Welcome to Sibelius® music notation software from Avid®. Our sales team is ready to help with your education and market needs. ktk sagubw zutvebfe mrhnlpmw eihq thezv juuk ubnhzh uxsg zdnlyf enjguww rpfjy wfftki irref adox