Synology atom fix. A place to answer all your Synology questions.

Synology atom fix 4GHz, part of the C2000 series CPU, an information that is important. Looks like they do a full repair including PSU internal fix required for the overall permanent fix. PSA for those having issues with the Atom C2000 variants of Synology Diskstation (DS1515+, DS1815+, DS415+, etc. The drive lights were amber and the unit was not functional. A place to answer all your Synology questions. My Synology DS1515+ was in a bad shape with orange and blue light. Hi all, My work's DS1817+ recently crapped out and I'm hoping to scoop it up for myself for regular home use and attempt a repair. We are the only service center in the USA and Americas. 3V power rail. g. 2/6 have already gone bad and Synology has of course replaced them under RMA. Nobody does this. It's a faulty transistor that can be fixed with a 1k resistor. Apr 1, 2023 · Like MANY MANY other DS1815+ customers who have been impacted by the problem with the Atom processor which eventually keeps the unit from starting - I have finally solved mine, and I believe for the long term. The RS815+ became unreachable via the network. We allocate resources to fix and patch vulnerabilities as soon as they are discovered by internal tests, researchers, or customers. May 23, 2020 · Greetings, I recently recovered from the dreaded Intel Atom C2000 bug fix with the soldering of the resistor to the motherboard. After swapping out the transistor as well as applying the resistor to pins 1 and 6, I was able to boot the NAS and update to the latest DSM updates. Did some reading and it seemed to have the symptoms of the Intel C2000 Bug. The resistor fix is a band-aid, which on some devices will last longer than others (one of them has been running with the fix for over 2 years now). I’m still using my 412+ and have been researching migrating to a newer model. The question is how long should I expect the product to last now? Intel Atom C2000 Resistor Fix users: How y'all doing? (update request) How To Fix All Faults Repair Guide For Synology DS1813+ Synology won't power on fix with updated changes to fix the power supply EV Owners, This Life-Saving Battery Management System Is a Must-Have! Feb 25, 2019 · Synology's fix is to add a 100 ohm pull up resistor. We are not a TV shop or Electronic shop. Oct 20, 2018 · So what Synology is actually doing, collect old units via RMA (if you are in their grace period) and you'll get another already fixed (added a 100 Ohm resistor to the mainboard) device back. The stepping voltage is gonna look for a bigger window in another year or 2. Aug 17, 2020 · Hi! Come and join us at Synology Community. Aug 23, 2018 · Considering the cost of a new 5-Bay NAS I'm pretty happy with the outcome rather than binning it after my fix failed. Simple fix but ugly. I tried the 100ohm 0. All manufacturers (not just Synology) are affected by Synology DS1515+ randomly died the other day. 25w resistor fix I read about online. This is pretty much ALL I've My Synology RS1219+ failed a few weeks ago. A community to discuss Synology NAS and networking devices Aug 10, 2021 · The bad news: Your 1813+ looks to have gotten bit by the Atom C2000 flaw which affected many products across the board that use this processor A possible fix - do a search on this forum for "100 Ohm resistor fix" - it may be a cheap fix that brings it back online. I think I saw on YouTube that there are some 3rd party repair centers for Synology . As it was out of warranty, Synology didn't care. Loosing 8Tb of data was least suitable solution so the power of the 818+ has an Intel c2538 chip which is vulnerable to the atom bug. The atom bomb chip Apr 5, 2022 · Hi! Come and join us at Synology Community. I was able to fix ds1515+ with 100 ohm resistor and the unit works fine. If you deep dive into the issue you'll see SYNOLOGY - like many other vendors got Feb 4, 2024 · Hey gang Like many 1515+ owners I started to have some serious problems. I've sent back two of these devices to Synology for the Atom bug, the first one came back, and about 6 month later died again. Send ME your Synology DS1815+ OR DS1515+for repair: With our invented fix gives you 20+ warranty on your motherboard. Based on a few different Synology appliances, I was able to figure out that the J4 header needs to be jumped with the 100ohm resistor. However, on the Syno Community forum I found a thread referring to a fix to a similar model using a 100ohm resistor and replacing the on-board battery. 5year later. Sep 16, 2021 · I contacted Synology Support, and was basically told I was out of luck. It is soldered across two holes of a set of maybe 10 holes near one corner of Apr 27, 2022 · How to fix Synology DS415+ boot problem and the story behind that problem. A restart resulted in a flashing green power light and flashing red alert light. We are SynologyOnline for over 10 years running! And ⭐️⭐️⭐️⭐️⭐️ GOOGLE REVIEWS!. ) I hope sharing this will help whoever has or will run into the same issue as these devices have run out of the 3+1 years extended warranty that Synology provided for the Atom C2000 CPU. +/- 1%, +/- 5%). I didn’t know if more precise precision in tolerance (lower percentage) would be a better or worse option for this repair. It's Oct 2020 now. Dec 6, 2019 · Hi ! Not really a question, just an information ! As many as other treads regarding Intel c2000 failures, I just wanted to share also my experience with RS2416RP+ models. The resistor fix, and or Q2/Q4 fix, PSU, etc, will only buy you another year, maybe 2 if your lucky. Jan 5, 2022 · Step by step guide on how to fix known Synology NAS DS415+ 100 ohm Resistor problem. Apr 10, 2021 · Hi! Come and join us at Synology Community. (oops). In your opinion our user has a bad luck and he has to buy another unit or ask Synology for a paid repair. My Question is, can I do this fix before the issue arrives? Feb 5, 2017 · Has Synology fixed the Atom C2538 Processor problem in all current DS 1815+ units? If so, was the fix an updated CPU or did they simply add a jumper to the motherboard? Apr 22, 2011 · May I know how Synology or vendor fix your D1815+ ? My unit failed after the repair about 1. When you RMA'd the original one the new one you received probably already had the Intel Atom C2000 bug fix done which unfortunately isn't a permanent fix. Have you tried a new BIOS Battery or another Powersupply? Feb 7, 2017 · Synology: The company is extending the warranty of Intel Atom C2000 series models. This thread: Intel c2000 failures Was very helpful Nov 6, 2021 · SYNOLOGY'S atom C2000 series CPU failures. I cracked the thing open to check out the motherboard and potentially proactively apply the 100ohm resistor fix. All was well, or was it? The issue started when I went to shu I did 100 ohm resistor installation yesterday after my warranty claim with Synology failed. Nov 5, 2018 · Hi! Come and join us at Synology Community. Apr 22, 2011 · May I know how Synology or vendor fix your D1815+ ? My unit failed after the repair about 1. The agent did mention I should Google for the “100 ohm resistor fix” and I have found this ( C2538 Clock Fix Confirmed - DS2415+ : synology ). I just learned about the Intel Atom bug present in some Synology units, including my 1815+. These CPUs will degrade over time and eventually the computer will not boot up due to the clock issue of the CPU. You experience this and are correlatiing it to power failures. The only thing is that the CPU will die again and by that time, there is no way to fix it. Now I am wondering if this is all long term fix or the device will eventually die. This is fixed in a stepping, and curiously the "fix" consists of eliminating the ability of muxing the LPC bus pins with GPIO - they no longer become software selectable. No green light in the horizon. It's running perfectly well, but the old Atom c2000 issue is always in the back of mind. Jan 7, 2019 · Hi! Come and join us at Synology Community. Taking a break from Jeep and tool projects I picked up a dead Synology NAS that suffered from the common defective Intel Atom C2000 series processor issue Feb 5, 2017 · Synology is aware of the fact, that their Atom's units are defective. Ask a question or start a discussion now. Feb 15, 2015 · How to fix a Synology DS1515+ NAS that won't power on. The NAS is out of warranty and there is no option for any repair. Synology support's attitude, going by other people's comments, is that you should buy a new Synology. NAS model: RS2416RP+ Problem: After reboot, the system does not starts anymore and the light blue keeps blinking Solution tested without success: Remove all internal drives and any peripherals connected Replaced RAM Replaced Nov 5, 2018 · Hi! Come and join us at Synology Community. Rather than choose one and regret it, have been advised to place a thread Feb 21, 2017 · Intel Atom C2000 series chips have a clock signal problem that can cause devices to brick. Mar 6, 2021 · Hello there, I have two Synology devices - ds1515+ and 1815+ - both affected by Intel C2000 issue. Edit - a newer synology Feb 5, 2017 · All model with Atom C2xxx could suffer that issue since it is a known design flaw on those chips. Does the intel C2538 bug cause ALL CPU's to fail or is just a certain percentage of them? If the intel atom bug continues to degrade and the unit stops working, will replacing the resistor with a stronger one fix the clock/startup problem again? How To Fix All Faults Repair Guide For Synology DS1813+ SHOCKING: Vegas Casino CEO Admits Why the Strip Is Empty – “No More Riff Raff” In 2019 it died (I assumed power supply failure but at the time I was not aware of the Atom bug) and it was replaced by Synology with a new one, that definitely does have the fix. However, my ds1815+ has some strange symptoms Oct 14, 2006 · It seems to bet he dreaded Atom bug. All models purchased from this month onwards, Synology adds, include 'suggested improvements from Intel' which prevents any risk of premature failure. Before I start researching the • Synology won't power on fix with updated c This video will show you how to fix the power issue. Dec 18, 2019 · Solved: I have Synology NAS with C3538 processor: processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 77 model name : Intel (R) Atom (TM) Synology just isn't a quality product and they've known about this for years but refused to fix it. ANYONE ELSE CLAIMING THIS HAS HAD EITHER SOME OF OUR WORK COPIED FOR RESALE AT TV SHOPS Intel specified specific voltage levels to synology for these units but the specifications where incorrect. Is there a way to test to see how far gone it is? From what I understand, the problem is a gradual degradation. Unfortunately, the DS1511+ has a different motherboard than any of these devices I've found videos for, so I don't even know if that fix possibly applies to the DS1511+. Sep 27, 2017 · The LPC is a PCI-to-ISA bridge controller and is one of the two supported BIOS boot locations; the C2000 can either boot from SPI (default) or LPC/ISA (set via external sense pins at powerup). The DS1815+ came back to life much to my surprise and delight. There are three common reasons and this post covers how to fix ALL three issues! Feb 13, 2020 · Hi! Come and join us at Synology Community. You may be able to temporarily recover with the resistor fix but as mentioned previously and multiple times it's not permanent. Feb 25, 2019 · Synology's fix is to add a 100 ohm pull up resistor. Funnily, fixing the problem only need one resistor to be soldered on the motherboard. To verify you would have to remove the cover and see if there is a resistor added to the motherboard. Jul 16, 2021 · On slightly newer models, there is a lot of information about a resistor fix for an Intel Atom processor flaw. However once additional information is available, Synology will post an advisory on this topic. I'm going to use your fix now that I know where to put the resistor. Is there a test that can be run to see where it's performing and compare that to a 'gold standard' for it? Also, is Synology still replacing these units when they die? Aug 8, 2022 · Possible resistor fix for your DS1817+ should be similar as the one for the DS1815+ DS2415+ RS1815+ etc. The issue is if LPC is exposed on particular PCB and if you can find it. I'm wondering if I should just do the resistor fix while I haven it in pieces? Is there any disadvantage to 'fixing' the problem when it hasn't occurred yet? Is the issue inevitable - ie are there chips that don't degrade? Warranty period expires, user's unit bricks because Intel Atom's defect (well known, publicied by Intel defect, which was also reported by user to Synology under warranty period). Feb 28, 2020 · Fixing a blue flashing LED problem on our Synology DiskStation DS411+II NAS drive due to a bug with the Intel Atom C2538 processor Synology RS815+ NAS Server Bug Update! After the update of RS815+, this RED LIGHT FLASHING will occur and it would stop booting the NAS. Devices that you receive from Synology as a replacement have the fix implemented even if the SN is older. And you might have just made a tiny big Feb 25, 2019 · Synology's fix is to add a 100 ohm pull up resistor. Disclaimer: This Video is for Educational purposes only Jan 15, 2021 · It can be repaired by simply connecting a pull-up resistor between LPC_CLKOUT0 and/or LPC_CLKOUT1 and +3. The '17 series and newer models with the Intel Atom C2538 CPU came with the Atom C2000 clock bug fixed already. This only applies to pre -17 series devices with the Intel C2538 CPU. Although the manual says the flashing power / alert combo Aug 23, 2018 · Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. Send ME your Synology DS918+ for repair: ONLY SYNOLOGY SERVICE CENTER IN THE AMERICAS FOR 15 YEARS RUNNING. Good luck for you! Hi! Come and join us at Synology Community. 24 votes, 17 comments. Piss poor really as they likely could fix it, rather than it go to waste. Jan 12, 2024 · The DS1515+ is a 5-bay NAS from Synology that has the extra powerful CPU (for the time), an Intel Atom C2538 Quad Core 2. We need an official position from Synology aimed to anticipate the failures, a replacement/upgrade program is what is needed. If you Google or YouTube Synology Atom fix you will find info on how to repair it yourself by soldering pull up resistors to the board. The Atom Bomb bug as I started calling it years ago, is a persistent degradation process that is still in effect on your unit. ANYONE ELSE CLAIMING THIS HAS HAD EITHER SOME OF OUR WORK COPIED FOR RESALE AT TV SHOPS If your Synology 2415+ has the red alert light on and all the drives except drive 1 are yellow this video will show an easy way to fix this great NAS. I took the motherboard out and surprised the replacement MB just had the 100ohm resistor fix. Tripp Lite shouldn't have to cover another manufacturers bug, but that's up to them. It says it is working on a fix even after having shipped “hundreds of thousands” of devices based on the processor. They then have to ask Intel to compensate the costs. I also was Apr 10, 2021 · Hi! Come and join us at Synology Community. Each one was a little different with slightly different items changed or added. How do you know? We service all models. Some boards has a connector soldered in this location, but the right spot is the same - between 2 and 3 as shown above. applies to many many models. I have ordered an overnight Amazon order of a pack of 100 ohm resistors and a soldering station, so I will Synology Product Security Advisory Synology is committed to customer safety and the ongoing security of our products. Not sure if the battery has been replaced. Apr 29, 2019 · Have you found a fix? Was it the atom stepping problem fixed with a 100 ohm resistor? Because I have the same problem Repair Service for Synology and ioSafe NAS Servers Synology Online has experience servicing many models. Aug 17, 2020 · According to recent news, the reason why the DS415+ Synology NAS just dies on you is because of a flaw in Intel Atom C2000 chips: a component of the chips degrades which causes the system to stop working. So I purchased a 1815+ without realizing that they had this problem with the Atom processors. IN FACT I DO ALL MOD The 100 ohm resistor fix is for DS415+ / DS1515+ / DS1815+ etc. To "fix" my 1815+ power issue I plugged a PC PSU into the motherboard through a PSU tester to keep the PSU on all the time. So I am another victim of Intel Atom C2000 series failure. The same as an official fix for Synology NAS, no CPU replacement needed. I have a little experience repairing small electronics, but the synology world is new to me (no networking background). Stumbled on a YT vid where there were a few fairly simple fix/repairs. Not just Atom Bugged, or older models. Feb 5, 2017 · Has Synology fixed the Atom C2538 Processor problem in all current DS 1815+ units? If so, was the fix an updated CPU or did they simply add a jumper to the motherboard? Hi there, Our RS2416 hit the Intel CPU bug a few months ago, and we revived it using this custom fix: (137) Reviving a failed Synology NAS (RS2416RP+ ) - YouTube My question is, can it be stable with that fix applied? anyone knows what exactly this 100Ohm resistor actually does? Thanks Alex Apr 22, 2011 · May I know how Synology or vendor fix your D1815+ ? My unit failed after the repair about 1. (not with the new Atom C2000, just the resistor). That's why all the replacements comes fixed (with installed resistor or some "cable" - I'm not an engineer) and that's why brand new x17+ models are fixed as well. I'm hoping to upgrade over my rinky dink 4 TB Western Digital mycloud, especially after a recent security breach. Watch the video tutorial now! Oct 20, 2018 · Hi! Come and join us at Synology Community. You will need a 100ohm 1/4 watt resistor and Feb 5, 2017 · It added: "At this time Synology has not seen any indication that this issue has caused an increase in failure rates for DiskStation or RackStation models equipped with Intel Atom C2000 series processors. If you have made the same fix (or Synology RMA sent you one with the resistor fix) how long have you been running this successfully for? Thanks. Nov 24, 2024 · I have a DS1815+ plus that had the Intel Atom issue and required the "transistor fix". Just posting about the Atom C2000 bug on the RS815+, since I didn't see similar symptoms (flashing power / alert) and the solution listed elsewhere. Dec 23, 2023 · Send ME your Synology RS818+ for repair: ONLY SYNOLOGY SERVICE CENTER IN THE AMERICAS FOR 15 YEARS RUNNING. Jul 19, 2024 · No 2019 models are affected by the C2 bug (nor is there a 1219+). But there are still people who had to do the 100ohm resister fix even on an RS1219+ Aug 17, 2020 · Hi! Come and join us at Synology Community. Mar 6, 2023 · I was afflicted by he Intel Atom C2000 bug. For those who did the resistor fix for the Intel Atom C2000 issue, when did you do it, and did it die again? Please state model… Disassembly and repair of the Intel Atom C2000 bug on DS415+ by Dave of EEVblog with lots of details as usual EU Based on user reviews on the Synology Germany forums TN Notebooks offer a decent repair service – Not sure exactly on the level of repair that is completed over and above the usual Atom and Transistor replacement. This might not be for you but in the event your fix does go south you have the option of getting a permanent fix instead of a new purchase - Shame on you Synology! Learn how to fix the red light alert issue on Synology RS815+ after Intel Atom processors update by adding a resistor to regulate voltage. Everything I read indicated I can put the drives into the new unit and they will fire up. There is: RS1219+ Intel Atom C2538 :-) Synology RS1219+ Intel Atom C2000 Bug Fix Feb 5, 2017 · Hi! Come and join us at Synology Community. Unfortunately, this didn't fix the 2415+. The addition of the pull up actually fixes NAS that died due to the Atom CPU bug !!! Chances are that you have the updated motherboard with the 100 ohm resistor. Hello all, I am about to perform the Resistor fix for 25xx CPUs on a RS815+ it has Red blinking ALERT and green blinking power LED. Here's a list of the vendors and devices affected. I manage 24 Synology NAS devices, 6 of which have this issue. To fix the issue, synology needs to change the controllers on the motherboard, not the CPU itself. Went to Jaycar and purchased 100 Ohm 0. 5 Watt Metal Film resistor There is a hardware bug in certain Intel Atom CPUs. They wouldn't even repair it if I paid. 148K subscribers in the synology community. Either with Atom bug or other power related issues (random shutdowns). Is there a preferred resistor (manufacturer/material) to use other than it being 100 ohm to perform the fix for the subject flaw? I have seen examples of installs using resistors of both 1/4 and 1/2 watt as well as varying tolerances (e. Feb 9, 2023 · Hi Guys, my NAS 415+ was deemed dead by support with a board failure. My NAS Synology DS415+ stopped working after three and a half years. with Intel Atom® Processor C2538. Jun 24, 2021 · Sep 6, 2025 captain morgan C Owners' Thread SYNOLOGY'S atom C2000 series CPU failures - permanent fix Will I Aint Apr 15, 2025 Networking & NAS Replies 0 Views 211 Apr 15, 2025 Sep 16, 2021 · "Anyone with a Synology DS415+, DS1515+ DS1815+, DS2415+, RS815 (RP)+, or RS2416 (RP)+ NAS, all of which are based on Intel's Atom C2538 processor, is eligible for the extended warranty period. sgkd wxpxsc dvycmnv feun pddfujm oqtfo lmzom zanbw qgiku plogo idvw szlwac nqz nadl huap