Comcast reset modem online The modem connects to your internet service provider (ISP), while the router enables multiple devices to connect to your internet wirelessly (or through Ethernet). It provides WiFi connectivity for your home, so there’s no need for a separate wireless router. Oct 2, 2021 · For a myriad of reasons, you may want to know How To Replace A Modem, here's a step by step guide you can follow after you buy that new modem. Note: Advanced Security must be activated through the Xfinity app. com to troubleshoot your Xfinity Internet and WiFi connection. xfinity. After buying a new modem and switching out the cables from old modem to new, what would I have to do or contact to get up and Dec 14, 2024 · I'm getting a lot of errors on my Netgear CM1100 modem and my connection is often unstable. How to Reset a Comcast Xfinity Router or Modem If your Internet is running slowly or you’re experiencing other connectivity issues with your Comcast router or modem, it’s a good idea to either reset your gateway to factory defaults or simply restart it. In this article, we’ll walk you through the simple steps to reset your Comcast business router. This video will show you how to Feb 14, 2022 · To find out how to reset your Xfinity WiFi or router, continue reading below. Jun 13, 2025 · You can reboot the gateway through the app. To reset an Xfinity Router admin password, press and hold the reset button on the back of your Xfinity Router and release it after 30 seconds. From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. In this video tutorial I will show you how to change your Aug 15, 2021 · The best way to view or change your WiFi password is to sign in to your https://comca. Just follow the steps outlined in the Moving your Xfinity services section. You may also say "System Refresh" into your Xfinity Voice Remote or try a System Refresh online. Can I still send my modem a reset command when I'm away from home? Is the Xfinity-provided modem not enough? Here is how to change your Xfinity modem with your own for better speed and performance. Buy an Xfinity-Compatible Modem & Router or a Gateway to Replace your Comcast Modem You do not need to buy a 2-in-1 “gateway device” (modem + router in 1 device), such as the one Comcast commonly supplies and brands as “xFi”. In this article, we’ll provide a step-by-step guide on how to reset Comcast Internet, including the If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your issue. Jun 2, 2025 · Learn the simple steps to reset your Comcast router, troubleshoot connectivity issues, and optimize your home network's performance. the speeds on the wifi 6e signal are fast but the 2. Select Save Settings. This will restore the gateway to its factory default settings, erasing any Nov 10, 2023 · Learn how to fix your Xfinity Wi-Fi, internet service, Xfinity Stream TV app, and more with our easy troubleshooting guide. Get complete instructions on how to release and renew your IP address when needed. Do you have the app? From the app if you go to the Internet section you can select “Troubleshoot” to reset your modem. com. Feb 13, 2024 · Are you experiencing connectivity issues or looking to update the settings on your Comcast business router? Resetting your router can be a quick and effective solution to address various network concerns. 1? I did the 30 second hold reset button and the two minute hole reset button but all it did was reset my Wi-Fi name and password. I need to do a factory reset to unlock my admin password. With your Wireless Gateway, you’ll receive the following advanced features: Nov 21, 2024 · A reset can resolve connectivity issues, fix errors, and even prevent data loss. Learn about the different WiFi network security modes and how to change them using Xfinity xFi and the Admin Tool. If you’re experiencing problems with your Xfinity modem, a reset can be a lifesaver. However, the tool will not delete any Comcast has yet again increased the monthly modem fees for its Xfinity internet service. Jun 22, 2022 · Hi, I need to factory reset my router to reset the admin password. Stream, work, game, and learn with Xfinity Internet today! In this video we explain in step-by-step instructions, how to replace your old Xfinity Gateway modem / router with the latest model. Learn how to change your Xfinity WiFi service set identifier (SSID) and password online. You can troubleshoot problems with your cable box through the app as well. to/2q35kbcXf Oct 22, 2022 · how to reset the new XB8 modem ? i want to reset the xb8 modem but i looked everywhere and it doesn't have a reset button. That’s $168 per year in modem rental fees. If you're having trouble with your service, see Xfinity Internet and WiFi connection troubleshooting and What to do if your Xfinity TV and Internet is out. There are several ways you can do this. I believe I need to contact Xfinity and register the model and serial number. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 minutes. Learn the difference from a reset and get back online quickly. ) Wait two minutes to allow the modem to completely restart before moving on to the next step. Here is a link that will walk you through the process on how to view or change the WiFi password https://comca. Sep 25, 2022 · Factory reset your Xfinity modem for a fresh start. You can click here to open the Xfinity app if you’re on a mobile device. May 24, 2024 · I cannot find the modem reset button at xfinity. Mar 26, 2022 · We bought a new modem-router and wish to replace an old one without an Xfinity agent help. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. The exact method for resetting your Xfinity router or modem can vary slightly by model. We’d love to make your Xfinity service work better for you. This is the router that Comcast gave me, I don't have any custom hardware for my connection. The router will reset itself to factory defaults, along with the admin credentials. Apr 28, 2025 · Here’s the straight dope on how to reset your Comcast Xfinity modem, plus a deep dive into why it works and troubleshooting tips. Aug 4, 2021 · This wikiHow teaches you how to change the password for your Xfinity WiFi account or wireless modem/router using a computer or the Xfinity My Account app. Nov 15, 2024 · Manually restart your Xfinity Gateway, modem, or router As a final troubleshooting attempt, if the restart was unsuccessful after using the above methods, you can manually restart your gateway as well as most third-party devices. By following the steps outlined in this guide, you should be able to reset your gateway and get back to enjoying fast and reliable internet. I'm also having a difficult time to connect my xfi pods. The instructions below will guide you through setting up your Private and Public WiFi networks. Jul 16, 2025 · Restart your router and modem properly to solve internet issues. Here's our guide on how to do it. Mar 2, 2024 · I have xfinity cable service with my own compatible modem (Arris SB8200). This would help you troubleshoot as you would concentrate on signal or modem issues rather than device issues. You can (and should) go with a cable modem and pair it with a wireless router. com/support/Find Great Deals on Tech at Amazon - http://amzn. Aug 2, 2023 · I used the Xfinity app in my cellphone to try to reboot the Modem. I am constantly having my internet service go out and I have to reset my modem. This means that all the devices connected to the system will be disconnected, and the system will be restarted. Hold the button for more than 15 seconds to perform a factory reset to restore all factory default settings. Xfinity IDs and email address If you transfer your service, your Xfinity profile will move with you to your new address. That’s a rip-off. How to reset Comcast business router? Using approved third-party equipment with Xfinity Internet and Xfinity Voice You can buy and use your own modem or gateway instead of renting one from Xfinity. If you have any additional questions or concerns please let me know! Jul 15, 2024 · If you're looking to reset your Xfinity router, you'll have to get into the Xfinity Wireless Gateway. How to do it? Mar 6, 2018 · The quickest way to view and/or change your WiFi network name and password is to use the WiFi Details feature in the Xfinity app. Dec 4, 2023 · If your Xfinity Xfi Gateway is giving you trouble, like slow internet or it keeps losing connection, doing a factory reset could fix these issues. If you've never changed the default password, you can also find the default credentials on the router's label Dec 6, 2023 · Facing an issue with the Comcast Business Modem and looking for a fix. How to replace equipment May 21, 2024 · That way you'd still be able to power-cycle reset the modem even if Comcast's reset system wasn't working. This ensures a reliable and efficient internet connection for all your online activities. And the modem doesn’t even cost $168! This modem fee is on top of charges for the internet service, which not surprisingly, also goes up every year. Jan 10, 2025 · @user_ysmgpd Thank you for taking the time to reach out to us here on our Xfinity Forums. If you need to cancel, schedule a call or visit an Xfinity Store. 4hz is way slower vs the xb6 i previously had. Learn how to upgrade and restart your Comcast Business modem for optimal performance with this helpful guide. This might not work in all situations, but I would give this a try! Sep 1, 2023 · I can’t figure out my issue. Get the most out of Xfinity from Comcast by signing in to your account. Includes step-by-step instructions, Spectrum modem tips, and troubleshooting advice. Stay connected during your move with access to millions of Xfinity WiFi hotspots. Spectrum | Centurylink | Windstream | Cox | AT&T | Ziply | Frontier | Mediacom | Earthlink | Optimum Online | Cable One | Breezeline | T-Mobile | Quantum Fiber | WOW | Verizon | Lumos Fiber | Bluepeak | Fidium Fiber | Google Fiber | Brightspeed | Hughesnet Jul 18, 2023 · How do you reset the password for the admin profile for 10. You can reset your modem from the Xfinity My Account app. How To Change Your Cable Modem With Comcast Xfinity (How To Replace Your Cable Modem With Xfinity). Keep in mind that the Xfinity Wireless Gateway offers great coverage, fast speeds and a home WiFi hotspot. How will I go about activating the new modem once I get it? Aug 30, 2021 · Hello, @user_dc3edd, I hope your time away is going well. Use the Xfinity app, Xfinity Assistant, and xfinity. The online tools also include guides and FAQs to help you understand and fix common issues. Do I have to contact Customer Support for anything when I do t Learn how to use the admin tool and change your WiFi network name and password for Xfinity Gateway XB2 or XB3 devices. This also includes the n Dec 13, 2024 · Understanding the Importance of Resetting Comcast Internet Before we dive into the process of resetting Comcast Internet, it’s essential to understand the importance of doing so. Apr 13, 2025 · Are you experiencing issues with your Xfinity internet connection? One of the most common troubleshooting steps is to reset your Xfinity modem. How to check compatibility Before buying your own equipment: Jun 30, 2024 · I have an older modem that is not getting the speeds I am paying for. It went up to $14 per month from $13 per month. Follow our easy guide now. Jun 1, 2025 · Check for outages: Visit the Xfinity website to check for service outages in your area. It provides wired and WiFi connectivity, so there’s no need for a separate router. 0. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Sep 15, 2023 · I noted everything I found out and compiled this guide to help you reset the admin password on your Xfinity router. Learn how to change or reset your Xfinity ID password. com/xFinity Support Page: https://www. I will the replacing the router currently connected to with a newer one (new one is a mesh based router). It’s easy to transfer Xfinity Internet, TV, and/or Voice services to your new address, all online. A reset can fix most problems with your internet connection and is an easy way to get back online. Mar 11, 2025 · If you're having trouble with your Xfinity router, you can perform a soft reset or a factory reset. How to Reset Xfinity WiFi/Router When you are using a wireless Xfinity internet service, you will be able to gain access to this type of service due to the functionality of a router that works as the physical hub of your internet. Where do I find this now? Jun 14, 2025 · To recover or change your Xfinity router password, you can either reset it through the Xfinity app or website, or by factory resetting the router. Oct 25, 2024 · Resetting your Xfinity gateway can be a quick and effective solution to many common internet connection issues. A factory reset will erase your custom settings (like WiFi name and password) and return the device to its original setup. By performing a reset, you can eliminate configuration errors, restore factory default settings, and create a fresh start for your device. Jul 18, 2022 · I want to replace my modem (customer owned) with a newer one (also customer owned). Additional information Visit our Online Support Center to find common solutions. Aug 11, 2017 · Online: Internet connectivity status -should be solid. Before I look into hardware replacement, I would like to reset my modem. Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. Dec 28, 2018 · Here’s how you can view or change your network name and password: Xfinity app The Xfinity app puts you in the driver’s seat, letting you personalize and control your WiFi experience. Download the free Xfinity app, or scan the QR code Dec 29, 2017 · Additional information about how to log into your Xfinity Modem can be found here, in the "Advanced Features: Restart With the Admin Tool" section. It's easy to manage your services online, anytime with XFINITY My Account so you can spend more time enjoying the entertainment you love. Slow Internet Speed Experiencing slow internet speed? Try these solutions: Limit devices: Disconnect devices not in use to free up bandwidth. May 5, 2025 · A factory reset, also known as a hard reset, is a more effective way to solve problems with your Xfinity router or modem. Jan 9, 2021 · If you want to troubleshoot this yourself, please see Internet Troubleshooting Tips. There are minimal settings on th Discover how to optimize your Internet speed and troubleshoot connectivity issues. Jul 26, 2021 · Internet issues or problems connecting to your network may require you to reset your router remotely. But how long does it take for the modem to reset, and what can you expect during the process? In this article, we’ll delve into the details of resetting your Xfinity modem, including the time it takes, the different types of resets, and some Jul 26, 2018 · In this video we will show you how to restart your Xfinity Wi-Fi router. Why Reset Your Xfinity Modem? Resolve connectivity issues: A reset can resolve issues with your internet connection, such as slow speeds, dropped connections, or poor signal May 25, 2024 · Hello, I ordered and received the modem, was able to get it set up and activated, but I need to change the default SSID to match what I had with my old service so that I dont have to reset everythi Reset your Xfinity password quickly and securely using the Comcast Identity Management Portal. This tutorial shows you how to restart your Xfinity router manually and through the website. In this tutorial, we guide you through the process of performing a factory reset on your XB7 or XB8 gateway and reset Xfinity router password to default. For example, if the modem resets, you will see the lights cycling. Nov 16, 2024 · Before we dive into the process of resetting your Comcast modem, it’s essential to understand the importance of having a working modem. Need a network refresh? Discover how to reset Xfinity router and ensure your online activities remain uninterrupted with Support. I have read "You will lose any custom Jun 1, 2022 · I am getting a new modem today (already an Xfinity customer) because my old one doesn't support the new speed of my plan. st/3sn3KhX or access your WiFi information via My Account using a web browser your desktop, laptop or mobile device. To change your WiFi Mode, select Edit next to WiFi Mode, then select your desired mode. If you rent an Xfinity XB2 or XB3 Gateway and need to factory reset it, follow these steps. Enjoy entertainment your way with great deals on Xfinity by Comcast. Resetting your internet connection can resolve connectivity issues, fix errors, and even prevent data loss. Nov 3, 2023 · Is xfinity of any help if I need to power cycle my modem but I am not at home to do so? Not a reset, a power cycle aka unplug/plug Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. Follow these easy steps and say goodbye to connection woes. In this article, we’ll provide you with a Apr 7, 2025 · There used to be a single button to click somewhere on my account pages to have a reset sent to my router. Aug 19, 2020 · I have been using my own Arris Surfboard cable modem/router for a while now. Jul 7, 2023 · Tired of slow or no internet? Here’s how to restart your Wi-Fi router and modem to get that glorious internet connection back in business. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. The lights will give you a visual indication of the modem's status. If you are using a third party router, you will have to refer to the manual to see if you can restart it remotely. st/3iTZWBK. Sep 19, 2025 · When your Xfinity internet is down, it can seem like the end of the world. If you still need help, please post your Internet plan speed and the following information from your modem or gateway: model number downstream power levels and SNR upstream power levels event log If you can't find the problem or you'd rather have Comcast take care of it, call them at the phone number on your Looking to make a change? We're here to help. The most straightforward way to reset your Xfinity modem is using the power cycle method: Jun 13, 2023 · Resetting your Xfinity modem/router can resolve connectivity issues, optimize performance, and improve network security. The instructions there and I am sure in the website, only said to unplug the router for 30 seconds. Reset the router: Press and hold the reset button on the router for 10 seconds. Sep 28, 2025 · Learn how to properly restart your modem and router to fix slow internet or dropped connections. . 4 or 5 GHz) that you'd like to change, click the radio button for the channel selection field, then select your desired channel number. Learn how to reset, reboot, and troubleshoot common connection issues. com anymore. But you can buy your own modem and get rid Jul 14, 2023 · "docsDevResetNow" is a reset command sent by Comcast to your modem or gateway, either initiated by them, or in response to a user "reset modem" request in My Account or the Xfinity app. My questions: About Your Wireless Gateway The XFINITY Wireless Gateway is your all-in-one device that connects your Internet, phone, and home networking. Feb 12, 2019 · To hard reset the Comcast Modem, start by using a small object (paper clip or pin) to hold in the reset button on the back of the device. @EG is absolutely correct, you can definitely attempt troubleshooting via our Xfinity app, it will send a few signals to the modem that may bring it back online. Save on high speed internet, mobile phone plans and cable TV services with Xfinity. Jun 10, 2025 · Reset Equipment: Remotely reset your modem or router to resolve connectivity issues. Sometimes it happens as much as 4 times an hour. The quickest way to view and/or change your WiFi network name and password is to use the WiFi Details feature in the Xfinity app. About the Business Wireless Gateway Model Number: DPC3939B The Business Wireless Gateway is an all-in-one product that connects Comcast Business Internet and Business WiFi networking. I called the 800 number but could n How to Change your Comcast Xfinity WiFi Password Routers provided by Internet Service Providers, like Xfinity, often come with really long and hard-to-remember WiFi passwords. Give it a try now! To change your Channel Selection, select Edit next to the WiFi channel (2. Here are all the steps you need to follow. I have a modem that is less than a y Fix slow internet? Reset your Xfinity modem. A modem is a crucial component of your internet connection, and a faulty or malfunctioning modem can lead to a range of issues, including slow speeds, dropped connections, and even complete loss of internet access. Jan 28, 2025 · Understanding the Xfinity Modem and WiFi Router Before we dive into the steps for resetting your device, it’s crucial to understand what an Xfinity modem and router do. Jan 13, 2025 · 1. Using Your Voicemail The Comcast Customer Guarantee How to Read Your Bill Internet and Voice Connection Internet and Voice Activation Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. In this method, you will turn your router back to a factory state, meaning that your preferences and configurations will be lost. From rebooting your router to checking network cables, here's how to troubleshoot when your Xfinity internet is not working. If you’re bringing your Xfinity TV service with you, watch select TV shows or movies online through the Xfinity Stream portal or app. xFinity Home Page: https://my. Aug 7, 2025 · Hello, user_wyuezm! Thank you for joining the Forums community! To hard reset an Xfinity gateway (router/modem), locate the reset button (often a small, recessed pinhole) on the back of the device, press and hold it for 30 seconds with a paperclip or similar object, then release it and allow the gateway to reboot. Whether you're troubleshooting Aug 11, 2024 · If you have an Xfinity modem, you can reset it without the app. Oct 14, 2025 · Comcast Reset Signal is a process by which the system is reset to its default settings. txy pzfkdc vsaphn bafdtm xqoptr rhq iid jew tadvr omoyzk klle uvhx dug boqqn pbtfzcx